HireTrack NX

HireTrack NX is easy to use and features a modern UI that our Project and Account Managers enjoy to use on a daily basis. With its new features it has allowed us to provide a better experience for not only the people using the application on a daily basis but to our customers as well. We were nervous at first about the built-in report designing software but after using it we are more than confident the right choice was made. The Customer support experience is excellent and we receive feedback well before the expected time and the developers are more than accommodating with some of our requirements. Overall the application and its features are great, the behind-the-scenes requirements are accomplished for the IT Department and the support is excellent.

We are completely happy and I can't think of any negative aspects to the software.

Overall the application and its features are great, the behind-the-scenes requirements are accomplished for the IT Department and the support is excellent.

We as PSAV have decided to go for a BETA version program with Navigator Systems using HireTrack NX. The customer service of the Navigator Systems team is outstanding and I really enjoy working with the team. No matter what all my requests were treated in a timely fashion and the team delivered appropriate solutions. When comparing both systems Eclipse and NX I can only say that it is now a pleasure to work with NX. There is a lot more flexibility when writing proposals while still being very strict on equipment management. We as a company don't use all areas of NX but the ones we do work with operate to our full expectations - as mentioned if there is any bug the team will always help solving the problem. Additionally I very much like the management tool being now within NX plus the reporting side which provides us a lot more analysis of our operations. I believe there are still some minor areas to be developed such as the CRM tool and some items we added to the wish list of the Navigator Systems team. NX is a very organic product that is developing and personally I very much appreciate these developments as we as PSAV will benefit from this and improve our operations . I look forward to being part of any new implementations to NX. Thanks to the Navigator team!

At the beginning due to the Beta testing we have had some issues but these were addressed quickly and almost solved the same day.

HireTrack NX is a very organic product that is developing and personally I very much appreciate these developments as we as PSAV will benefit from this and improve our operations . I look forward to being part of any new implementations to NX.

This is a very powerful program and can manage most aspects of a hire company requiring multiple users and equipment tracking. It goes well beyond our needs, so I can only review based on the facilities that we currently use but it manages the basics of equipment ins and outs very well, ensuring that double-booking is avoided, and items can't be forgotten about and not returned.

The complexity of allowing for so many features makes for a steep learning curve, and there is a considerable investment of time required to input all the equipment and stock it in, but once this is complete, things get a little easier.

This is a very powerful program and can manage most aspects of a hire company requiring multiple users and equipment tracking.