Helppier

COMMUNITY FEEDBACK SCORE

4.00

2 Reviews

Unverified Vendor

Helppier

Unverified Vendor

COMMUNITY FEEDBACK SCORE

4.00
2 Reviews

RANKINGS & RATINGS

RANK

2.2
Customer Loyalty Software

30 / 182
2.2
Customer Experience Software

61 / 172
37.5
Customer Service Software

62 / 516
2.2
Knowledge Management Software

76 / 236
2.2
Customer Engagement Software

106 / 249

ABOUT Helppier

HELPPIER is an online walkthrough service that allows the

creation of interactive tutorials and tooltips for websites and web applications.

With a simple click on HELPPIER widget, it is possible to teach users how to use

products/services, or follow processes step-by-step.

No code and no plugins, all done in a few minutes, using a user-friendly interface,

reducing development, training and support costs and increasing revenue.

Work for Helppier? Manage Profile

Most helpful positive review

2 people found the following review helpful

Great Guide

By Maurelio Canon

on March 20, 2022

I am happy that we started using Helppier, our step by step instructions may not be as rigid as others but still the software has given us a lot of .. more

Most helpful critical review

There are no negative reviews on Helppier.

REVIEWS 2
POSITIVE 100% 1 Reviews
NEGATIVE 0% 0 Reviews
NEUTRAL 100% 1 Reviews

WRITE YOUR REVIEW

RECORD YOUR REVIEW

Eunice Joy T.

Other

Level1Contributor

Member since Mar 2016
CAR - Cordillera Administrative Region, Philippines

Review Distribution (491)

Excellent (28)
Very Good (428)
Average (35)
Poor (0)
Terrible (0)

491Reviews

467Helpful votes

Message

Full Profile

Eunice Joy T.

Other

LEVEL 1 CONTRIBUTOR
491 reviews
467 helpful votes
REPLY TO REVIEW

Neutral Review

HELPPIER – clean user-interface

Reviewed on March 29, 2023

Validated Review |

Review Source Alert

This reviewer was offered an incentive for completing this review.

Used FOR: Customer Service Software in 2016

What was the best part about using Helppier?

The best part about HELPPIER is its clean user interface that can make you focus on what features that you have to use. It is simple and easy to manipulate. In addition to that, creating tutorials to the site is what companies and businesses can try to since it does not need any codes.

What would you change about your experience with Helppier?

The worst part that I can think of with HELPPIER is that it still needs to make trainings since it is specialized in creating helps, web applications, and tutorials. But the software is great to deal with especially to its user-interface. Also, if they could include webinars and updates with the software.

Overall Feedback

If you are looking for a software that does not need coding and will not need an expert with you, then Helppier, one of the software that you can try. It is affordable for small to middle size companies and thus will help any user to integrate the software by themselves.

Was this review helpful to you?
Yes
No

Maurelio Canon

Other

Level1Contributor

Member since Feb 2016
Region VIII - Eastern Visayas, Philippines

Review Distribution (1316)

Excellent (102)
Very Good (1117)
Average (97)
Poor (0)
Terrible (0)

1316Reviews

1638Helpful votes

Message

Full Profile

Maurelio Canon

Other

LEVEL 1 CONTRIBUTOR
1316 reviews
1638 helpful votes
REPLY TO REVIEW

Positive Review

Great Guide

Reviewed on March 20, 2022

Validated Review |

Review Source Alert

This reviewer was offered an incentive for completing this review.

Used FOR: Customer Service Software in 2016

What was the best part about using Helppier?

Helppier is a great tool to utilize to present different tutorials and step by step help for your customers. We are selling seeds in the market and with the use of Helppier we are able to provide our customers with step by step instructions for them to succeed working on planting the seeds they purchased. This allows us to give better instructions.

What would you change about your experience with Helppier?

It is a bit to use at first, it took me few trial and error before I was able to perfect using the software but nevertheless I am very confident with how I am working on the software. Everything is running smoothly and for our advantage and definitely for our customers. Giving them instructions has never been this easy.

Overall Feedback

I am happy that we started using Helppier, our step by step instructions may not be as rigid as others but still the software has given us a lot of great feedback from our customers. This tool provided success not just for us but also for our customers who are using the guidelines we set for them to use. A very helpful tool indeed.

Was this review helpful to you?
Yes
No