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HappyFox

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.53
  • 17 Reviews

RANKINGS & RATINGS

RANK
  • 50.6
    Complaint Management Software
    8 / 102
  • 46.4
    Customer Experience Software
    9 / 178
  • 48.6
    Customer Satisfaction Software
    9 / 101
  • 45.5
    Help Desk Software
    27 / 300
  • 45.9
    Customer Service Software
    31 / 529
  • 8.0
    Online CRM Software
    54 / 213

ABOUT HappyFox

HappyFox Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of HappyFox. To learn more about us and manage and complete your brand description, please click here.

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About the Reviewer

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Diane Wuthrich

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Level1Contributor
  • CrowdReviews.com member since Jun 2016
  • NCR - National Capital Region, Philippines

Review Distribution (394)

  • Excellent (368)
  • Very Good (24)
  • Average (2)
  • Poor (0)
  • Terrible (0)
394Reviews
185Helpful votes
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Diane Wuthrich

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  • Level 1 Contributor
  • Point 394 reviews
  • Thumb 185 helpful votes
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Exceptional program!

Reviewed on June 9, 2023

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using HappyFox?

HappyFox streamlines the entire customer support operations so that dealing with customers is a delightful experience - for both customer and CS staff. HappyFox is designed to shorten response time in order to boost productivity and increase conversion. It is built on the cloud so that all users can access HappyFox anytime and anywhere. It is fully integrated, mobile-ready, fully customizable, safe adn secure. In addition, HappyFox can support 35 languages as it was built for global businesses in a competitive, fast-changing environment.Once you start using HappyFox, your ROI will already begin to work for you.

What would you change about your experience with HappyFox?

There are no negative features about HappyFox as it's one of the most powerful and easy to use software for customer satisfaction.

Overall Feedback

HappyFox is packed with a powerhouse of superb features that makes customer support a breeze. The burden on CS teams are greatly reduced through decreased ticket volume and they can escalate issues whenever needed. Users can also assign tickets to the correct support staff. There are many benefits to using HappyFox and these are just some of them!

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