GrooveHQ

GrooveHQ is another name in the scene of Help desk industry which extends your business choice. It is qualified to be so simple and effective ticketing system SaaS. It improves workflows through automation like many other services. It has quite good social media integration which lets your agents become more responsive. It has very good user interface. It can be also integrated to regular email address.

GrooveHQ lacks more data on reports. Only basic features are available. It lacks many extra features because it is relatively new software. It only offer iOS mobile application, I would like to see more mobile platforms adoption. It doesn't feature phone calls. Contrary to Helpscout, GrooveHQ doesn't have a free package. Most features should be added through integration.

If your business deals a lot with customers and you wanna organize emails and keep track of tickets then you may consider to try GrooveHQ. It is simple to install and to start using it. It has simple pricing plan per user and also provide free 30 day trial. I would suggest Helpscout as good competitor.

Just like any other good help desk software, with GrooveHQ, you have a very decent tool for almost every type of organization that needs to set up a decent and functional help desk. I haven't had the chance to use their services for thorough testing, but what I can say is that I'm very satisfied with almost everything. If you want an easy-to-use, adaptable and above all, a decent piece of software for building your own help desk, then you should give these guys a shot!

I think GrooveHQ is good, as far as all other services go - their help desk software was (and I hope it still is) useful. Therefore, I was expecting some bugs along the road, but luckily, I found none. Overall, I think you can find quite a number of better alternatives to these guys. At least I love how hard they work on adding new additions to the system itself.

I would like to recommend GrooveHQ, as although their software is quite the average performer for setting up your very own help desk, and with the user interface being probably the only thing they should rework, I have to compliment them and their work, because if anything, they are reliable! From my point of view, their grade is a strong 4 out of 5.

It is easy to use this application. It also has an amazing blog content. Small business or medium sized ones can try this application. It is one of the best and effective systems for ticketing. The best part is improvement of work through automation just like other services. It is user friendly.

For now, I have nothing sincerely to dislike concerning this product. However, I would like if possible the addition of information in their website or reports to help new customers understand the features of the product easier. GrooveHQ is a complete product. It is recommended for small businesses that want to ow faster.

On the general note, grooveHQ is excellent. On evaluation of other systems that I know, it still stood out. It offers the ease of use and great value given by articles in blogs contain good training advices and support. The product is useful in case management. It is improving in terms of its support system.

The best part about this software, Groove, is that it offers all structures that is needed in a customer support solution. Not only that, but it also has an affordable price. This is an amazing product with a friendly interface and any user will be able to understand how to manipulate and navigate the software.

There is not much to say on how worse the software is because I cannot see any of it. Since it has only features that are basic, maybe an advanced options or upgrades will be possible. If that will happen, then large companies who needs advanced options may be able to utilize this tool.

If you are looking for pricing that is affordable then you can check and try GrooveHQ who has pricing plan which any user can afford, may it be small or mid-size businesses. It is considered as one of the basic desktop platforms which you will be able to use with ease.

GrooveHQ is making its mark in the helpdesk industry which is the basic requirement for our company and many other around. The customer satisfaction is indeed a plus point in your services and this can be achieved by having grooveHQ with you. It is easy to use and work with email integration which provides you fast and necessary ticketing response time.

GrooveHQ is working fine so far and it has no much worst to talk about infact there are many areas they can improve and that is there data which shows mostly nothing and blacks out on most exports. they have to make more features included in the like the mobile support versions for all the platforms which can be more effective for clients.

Overall the tool serves the purpose and giving you the best possible outcomes in terms of serving with the tickets and making the workload divide amongst. The tool has a good design and integrates with all social media applications which allows you to interact with your specific customers on the go. It is recommended for evryone and can be a value added service to your business.

GrooveHQ is another name in the scene of Helpdesk industry which extends ones business choice. It is qualified to be very simple and effective ticketing system. It has quite good social media integration which lets your agents become more responsive. It has the very good user interface. It improves workflows through automation like many other services. GrooveHQ has the ability to create automated rules, tags, and filters. It can be also integrated to the regular email address. The groove is a standout amongst the most moderate help desk stages that you can find on the web today.

The worst feature of GrooveHQ is blackness of additional data on reports. Only basic features are available. It lacks many extra features moderately. It only offers iOS mobile application, so I would like to see more mobile platforms adoption. It doesn't feature phone calls. GrooveHQ doesn't have a free package. Most features should be added to integration. The main issue is with GrooveHQ was with the features i.e. only basic features are available with no additional features that might be needed by big companies.

The groove is a standout amongst the most moderate help desk stages that one can find on the web today. It is simple to install and very easy to use. It has simple pricing plan per user and also provide the 30-day free trial. It has quite good social media integration which lets your agents become more responsive. It also has a very good user interface. Groove provides all components that one require in a client administration programming, with one basic estimating arrangement for every client. This software has a limited budget and wants to give better support to customers in a simple and efficient way. It offers one simple pricing plan, with a free plan available for customers to use without any time limit.