GENKAN

Hi, wondering what program you ended up changing to?

Dear Anonymous, show face you coward because above is a lie.

The rudest bombastic human being one could imagine, operated for years illegally without trust accounts, was as shonky as, staff undertrained and left one after another week after week and in the end was warned that if he didn't reverse his behaviour to our staff he would be shut down under the terms and conditions of the contract. Amazing how much his business grew under Genkan then to continue this behaviour writing this 3 years after.
Anyone wanting to see the records of this persons behaviour should contact Genkan.

Richard McLachlan is a liar. Richard has never been a Genkan client as he claims. The fact is he is a has been, disgruntled Wordpress technician who demanded to be employed. Since refusal he has been on this crusade hiding overseas so as he cannot be sued for his libellous slanderous dribble. Come on Richard, please prove you were a Genkan client you lying fool.

I was the web/marketing representative for Stradbroke Sales and Rentals. I brought them to Genkann as a client, and acted for them(SSR)

As a result of his behavior in dealings with my client, Glenn Smith was reported to the police. My client had abandoned the Genkan system, Glenn was sending out reminder emails to my client's customers in an attempt to destroy his business. Glenn was eratic, abusive, and quite frankly... prone to acting in a scary, crazy manner.

Genkan was made insolvent a few months later, Glenn's partner Colin Battersby abandoned him and Genkan is , a rebirthed, phoenixed company.

Currently, as I view the Genkan site, it's been hacked for months and is displaying erectile dysfunction drugs. http://genkan.com.au/wp/map10 Glenn claims to be an SEO wizz, yet because of this "cockup"(pun intended), his site has been removed from Google rankings. I can only hope, that client sites have not also been compromised. Glenn. You are in no position to say zip about my Wordpress credentials vs yours and to call me a fool, when your commercial website is advertising dick hard drugs is just too funny.

Pete's description of how he was treated matches mine and the stories I have since been told by at least 10 former clients, colleagues, ex wives, and ex business partners of Glenn.

The Genkann system is slow, and underfeatured compared with the competition and to use it... you need to work with Glenn, which is very painful.

Avoid

It's easy to hide in Berlin and manufacture lies and stories.
Come to Australia you moron and we will sue you down to your socks for your lies and defamation.
Your comments just alert all to the moron you are and how pissed you are that Genkan wouldn't give you a job.

Please come to Australia and make yourself available to face court.

I have a dosier detailing all the people I have spoken with Glenn and a list of documents in my possession including a police report and the report from the meeting with creditors from the genkan liquidator who oversaw the liquidation and rebirth of Genkan.

Col dumped you as a business partner and also the genkan system.

In frustration at how poor your system proved to be and to try and salvage something for my client I offered you access to my programming team to fix your broken system for you. In hindsight I dodged a bullet with my client opting to change systems.

I live in Berlin where I have for most of the last decade. Glenn. You lack both the funds and the facts to sue anyone.

Glenn. I wasted so much time engaging with you in the past... I'm not going to relive it.

Anyone who wants access to the liquidators report can contact me directly.

I have a dosier detailing all the people I have spoken with Glenn and a list of documents in my possession including a police report and the report from the meeting with creditors from the genkan liquidator who oversaw the liquidation and rebirth of Genkan.

Col dumped you as a business partner and also the genkan system.

In frustration at how poor your system proved to be and to try and salvage something for my client I offered you access to my programming team to fix your broken system for you. In hindsight I dodged a bullet with my client opting to change systems.

I live in Berlin where I have for most of the last decade. Glenn. You lack both the funds and the facts to sue anyone.

Glenn. I wasted so much time engaging with you in the past... I'm not going to relive it.

Anyone who wants access to the liquidators report can contact me directly.

And Glenn. You have seen this right? http://genkan.com.au/wp/map10

Your website is totally hacked and selling erection pills.

Or is this as side business for you? Its been like this for months.

Well done Glenn. I see after months and months, you've finally realized you're commercial website has been hacked and was selling erection drugs. Only becuase I told you.

When you sort that out.. how about you then start by securing your software so hackers can't download the code, for the purpose of backward engineering it?

See here https://www.portdouglastourdesk.com/wp-content/plugins/genkan-api/ All of your files, code, api keys are totally open for anyone to see, use and abuse. Couldn't be less secure and more unprofessional and so dangerous for anyone using your system.

Just embarrasing

2017-12-22 17:50:18 - get_properties - {"auth":{"agent_code":"PORT","agent_key":"df6f7f47cc6804f9"},"params":{"action":"property_overview_data","request_type":"get_properties","record_limit":5,"request_data":["details","booking","booked_dates","attributes","images","website","survey","guest_reviews","tariffs"],"search":{"id":"18379||340||390||3159||18451"},"page_view":1,"cache_time":0,"page_type":"holiday","key":"1","source_website":"www.portdouglastourdesk.com","source_url":"\/checkdata.php","referring_url":null,"user_ip":"202.130.44.183","user_email":null}}

I mean. Oh my god Glenn

1. Col Battersby was NEVER a business partner
YOU you lying arsehole was never a partner of Stradbroke Sales and rentals
2. Genkan was never liquidated, you obviously have no understanding what liquidation means
3. Now you are really going to find out how much money I have, you have no idea. Might be a time to start making some other enquiries other than hacking peoples websites.

Your time is about to come

1.Col Battersby was NEVER a business partner
Sigh. Do we really have to split hairs? Investor? Shareholder? Whatever. He certainly made comments to the administrator indicating a financial interest.

2. YOU lying arsehole was never a partner of Stradbroke Sales and rentals
Not once have I said this. Strawman.

3. Genkan was never liquidated, you obviously have no understanding what liquidation means
As a former Senior investigator with ASIC, I assure you I do. But OK, it was a forced Administration, your company couldn't pay its debts, your creditors accepted cents in the dollar rather than get nothing, Col advised of a possible Police action against you at the meeting of creditors. I have the report Glenn. Shall I post it here for all to read?

4. Now you are really going to find out how much money I have, you have no idea. Might be a time to start making some other enquiries other than hacking peoples websites.
More threats from Glenn. I have dozens of emails from you bragging about your financial resources and ability to sue me... sent prior to your company failing. Glenn. I've never hacked anyone ever. You should THANK me for letting you know about your website being hacked, not blame me for it. Ditto, for me advising you your Plugin code was not secured.

https://www.google.com/search?q=site:www.portdouglastourdesk.com&rlz=1C1JZAP_enDE837DE837&ei=FSSjXKmHB8LXwAKszJWICw&start=50&sa=N&ved=0ahUKEwjp5cyqhbHhAhXCK1AKHSxmBbE4PBDy0wMISA&biw=1680&bih=907

You were literally broadcasting your security holes.

Threats, denials, no responsibility for anything ever taken, no admissions of any problems, always someone else's fault. it's never ever your doing is it Glenn?

I'm going to leave it there. The purpose of me writing was to warn others. With you having responded the way you have... I think the warning is now well and truly made for all and sundry.

What a bitter and twisted human being, one of these sad people who have nothing better to do.
Had to use these sorts of tactics to get a job, had to use another person to blackmail us into giving him a job.

Dear Helen,
Thats very sad you feel that way, if you dont pay your electricity it will be cut off, if you dont pay Telstra after many many reminders they will also turn you off. Why should Genkan be the bank for people that cannot run a business ?

From Helen Turner on Capterra

Comments: Having tried 4 property management software programs over the past 7 years of operating my business is was an absolute blessing to find ONE programme that was dedicated to the management of Holiday Homes. As this is a very different business model to hotels, Bed and Breakfast, motels or holiday parks...there was nothing on the market that ticked all the boxes for individual property owners, housekeeping management, maintenance management, bookings, automation of communication, and most importantly ACCOUNTS!! All other PMS software on the market seemed to be real estate based, or hotel based, but nothing that sung out for all aspects of our industry of Holiday Home Accommodation. I have only just scratched the surface with the available functionality with this programme, so I am looking at the growth ahead with some great relief, in the knowledge that both the system and my business will evolve together. The only thing that I personally would have loved to have from the system is a printable manual (or a separate disk) so that during the learning and setup stage I could have had a reference manual 'on hand' which took me step by step through the process of getting set up and up and running. I found that by having youtube video, help button, messenger, and phone support all a bit disjointed for 'me'. and confusing as some of the 'help button' information was out of date or not there (obviously functionality has been added along the way but not all the 'help' added with it)......some others may have found that the process of setup and training easier, but for me (as I work alone) I found it hard. I needed something with a step by step, hand holding... more a Genkan for Dummies approach!! Other than that. LOVE this software and I have renewed vigor and enthusiasm for my business and the future ahead, because of Genkan.

Hey Helen. You can contact Capterra and ask them to either remove, or update your review. I just had a quick look... and I could find no businesses who had given Genkan reviews... who were still using their software... except for Glenn himself.

4 property management software programs over the past 7 years says it all ...