Five9

The best part about FIVE9 is that it is a software that has everything that you need. It does not only manage outbound but also inbound. It has an IVR that includes a speech recognition and an integrated Customer relationship management. Moreover, it has a built-in call recording that will surely enthralls you.

There is nothing worst about this product. But I am really anticipating on their future updates and release about the software. Also, if their CRM is not limited then this will really help large companies to use it more often rather than bounded by its limited CRM like sending a large amount of emails.

Everything is okay for me. This is a software that I can recommend especially if you are looking for something that will really help you on telesales marketing and order processing. Take advantage on its free services and demo that will surely help you make sure that the system is the one that you are looking for.