eVisitor FAQs

1) Windows Computer – eVisitor apps currently run on Windows computers only. A general-purpose Windows computer with the following specs is all you need:

- Windows version: all Windows versions that are still supported by Microsoft.
- CPU: i3 or above. Must use INTEL or AMD processor. Snapdragon or any other ARM processors DO NOT work with label printers and can’t be used.
- RAM: 8GB and above recommended
- Monitor: Full HD(1920×1080) and above is recommended
- For eVisitor Kiosk, a Windows tablet with the above specs and touch screen is required (13″ Microsoft Surface Pro tablet is highly recommended). Must use INTEL or AMD processor. Snapdragon or any other ARM processors DO NOT work with label printers and can’t be used.
- eVisitor cannot be installed on a Windows computer in S Mode. S Mode is a locked down secure version of Windows, mostly used for Students or Teachers. S Mode will ONLY allow applications to run that were downloaded from the Microsoft Store. Users can switch their computer out of S Mode to install eVisitor. However, once a computer is switched out of S mode, it cannot be switched back.

2) Internet Connection – An internet connection with speed of 5 MB and above is recommended for smooth operation. (more)

Yes, eVisitor supports multiple terminals. You may have as many terminals as you want. Each sign-in or sign-out terminal requires a software license. Running eVisitor on an admin terminal for reporting and pre-registration is included with your initial license. (more)

A Windows computer with high speed internet access is all you need to run the software. eVisitor has an app which connects your computer to our cloud-based system. (more)

- Yes, eVisitor will read your visitor’s driver’s license or state ID using one our Driver’s License Scanners.
- We read driver’s licenses that follow the AAMVA standard. (more)

- eVisitor is housed at one of the largest data warehouses in the world.
- eVisitor uses 256-bit SSL data encryption technology to move data through the internet. This is the same technology as on-line banking systems.
- The driver’s license number is irreversibly encrypted.
- There are no credit card numbers or other broadly-valuable information stored in the system. (more)

Installation and basic training typically take about 60 minutes and are scheduled by appointment. All are provided remotely. (more)

Please visit our site, https://thresholdsecurity.com/faqs/. (more)

We recommend one printer per terminal. (more)

Yes, eVisitor will remember a visitor’s Name, Company, Photo and Alert status. (more)