Eureka Digitisation and Automation Services Product info

Eureka Digitisation and Automation Services Features

• ALM Task Management
• Course Notes
• Data Management
• e-Signature / Digital Signature
• E-Verify / I-9 Verification Forms
• Employee Electronic Forms
• Employee Handbook Feature
• Employee Interface
• Employee Orientation Management
• Job Description Data
• Tax Forms Info

• Activity Monitoring
• ALM Task Management
• Appointment / Schedule Management
• Contact Logs
• Contact Sharing
• Customer Portal
• Email Marketing Management
• Group Tracking
• Lead Management Feature
• Prospecting Tool Integration
• Search and Filter Data
• Shared Contacts Database

• Agent Schedule Management
• Call Me Feature
• Chat Transfer / Routing
• Client Offline Form
• Collaborative Browsing
• Geotargeting Integration
• Integrated Customizable Branding
• Knowledge Base Management
• Persistent Chat Management
• Proactive Invitations Management
• Shortcut Messages Tools
• Task Assignment
• Video Communication
• Visitor Targeting Management

• Ad Hoc Analysis
• Ad Hoc Analytics
• Budgeting & Forecasting Reports
• Custom Performance Indicators
• Data Analysis
• Data Visualization Utility
• Energy Benchmarking Tool
• Online Analytical Processing (OLAP)
• Performance Tracking
• Predefined Ad Hoc Query
• Predictive Analysis
• Profitability Analytics
• Strategic Planning Tools
• Trend / Problem Index
• User Friendly Dashboard