EOS Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

4.00
2 Reviews

RANKINGS & RATINGS

RANK

7.8
Customer Experience Software

46 / 178
39.0
Document Management Software

63 / 590
7.8
Customer Engagement Software

70 / 260
7.8
Marketing Automation Software

116 / 538

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Key Facts

Ideal For Mid-Sized and Enterprises Business
Deployments Cloud, Desktop
Price Low
Free Trial
Offers Training
Free Version
Support

EOS Alternatives

Dokmee
Houston, Texas
MaxxVault Enterprise
Bohemia, New York
RicohDocs
Delhi, India
Shoeboxed Receipt and Mileage Tracker
Durham, North Carolina
Evernote
Redwood City, California

Compare EOS to ...

EOS Features

Action Monitoring
Customer Categorization
Customer Email Reports
Email Survey Manager
Employee Feedback Management
Reporting and Analytics
Text Analytics
Trend Analytics
User Friendly Dashboard

Compliance Document Management
Digital Document Indexing
Document Access and Delivery
Document and Data Retention
Document Assembly Automation
Document Collaboration and Sharing
Document Conversion Options
e-Signature / Digital Signature
Email Management Systems
Form Insertion & Management
Full-Text Indexing
Optical Character Recognition System (OCR)
Permission Based Access Controls
Printing
Version Control Management

Churn Management
Communication Tracking
Content Syndication
Customer Feedback
Gamification Platform
Integrated Live Chat
Media Management
Reporting and Analytics
Social Community Management

Contact Database
Direct Mails
Drip Marketing
Landing Pages
Lead Generation
Lead Monitoring
Lead Scoring Capabilities
Marketing Campaign Management
Multivariate Data Analysis
Referrals and Affiliates Database
ROI Monitoring
Sales Channels
Search Marketing Management
Social Marketing Management
Website Content / Blog
Website Visitor Monitoring

About EOS

Ecrion is a US-based provider of CCM technology that focuses on serving the Insurance, Financial Services, Government, Retail, and Manufacturing industries. It has customers in North America, Latin America, Europe and Asia. Founded in 2002, the company’s success in developing document editing software and high-speed rendering capabilities allowed it to expand its product suite and enter the CCM market with an enterprise IT solution.

Ecrion’s flagship offering is Ecrion Engage, a comprehensive platform built on a modular, yet unified architecture. The tool is organized into modules, enabling users to access design, data modeling and analytics tools, interactive / correspondence portals, workflow automation, alongside a customer journey module. The software comes with API access, is based on open source rendering and uses XML as a formatting language, which gives software programmers the ability to tailor it to their needs. Its composition tools can be accessed both in-the-cloud and on-premise.

Ecrion’s design tool is an attractive, robust editor with a similar look and feel to Microsoft Word, making it a comfortable tool for business users, with a minimal learning curve and providing immediate productivity. Ecrion also offers an online, zero-weight editor for business users who prefer online editing, however the online editor is not designed to be used for (advanced) template development. A key differentiator for Ecrion is its analytics engine, which provides a tremendous amount of interactivity to HTML5 dynamic communications.

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Whitepapers & Case Studies

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