Dr. Explain

We really like the outputs: HTML, CHM and PDF. All coming from the same content. The HTML is especially appealing.

Would be nice to have navigation links in PDF as not having them has caused empty pages due to sub topics. The PDF in general is a bit harder to work with probably due to PDF rules. We just basically created out content to fit PDF and HTML and CHM just fell out perfectly. We don't use the capture and annotate as we don't find this very user friendly. What we've been doing is creating our content in Microsoft Word (using preferred callouts that we can manage) and then using screen shots and simply pasting into Dr. Explain. Maybe sounds odd, but this has worked especially well for us in being consistent and then easily creating the three outputs: HTML, CHM and PDF

We've had Dr. Explain for awhile, but just recently we needed to overhaul our application which in turn required an overhaul (much needed) User Guide. We downloaded the latest Dr. Explain version: 5.6.1129. This version was much easier for us to get acclimated than past versions. Highly recommend Dr. Explain. Take the time to navigate around the application, changing things to see what changes and how it looks. Then, once you have your options set, go for it. We had to request some support on some items. Support was extremely helpful and very fast.

Very easy to use and the ability to grab program form screens as well as the ability to easily change and update - make it a winner!

Nothing - the product is great and easy to use and support is the best!

I'll continue to use the product, especially in view of the improvements being made and the great support.

A user-friendly tool which works as User's expected. Minimal manual work. Pricing within budget. Excellent.

Nothing to change, bring what all new features you can add in the Help document & make it live for the users.

The user-friendly tool works as expected. Minimal manual work. Excellent Support team, Special appreciation for Pavel & Dennis for their work.

It is easy to set up a structure User Guide. I write software and use Dr. Explain to create detailed user guides. My customers tell me they find is easy to use and very detailed. They like having it on-line as well as having a PDF version.

My experience with Dr. Explain has always been good. The customer support is always prompt and helpful.

Dr. Explain is a great tool to create on-line documentation. I like have the formatted text, screen shots and links within the document.

It just works. We do a documentation in html and pdf format and it was really simple to get started. Also we now expanded to 2 people writting documentation and using their online service the coauthoring works as expected. Auto publishing to our webpage works. Creating screenshots with description works. You can decide which pages to publish to html and or pdf.

Would be nice the get more html design options even the one provided is ok but could be updated visually in the future. Also a draft status would be nice where we do work on new API features that we already need to document and publish internally but not yet to our customers.

We just like it as we tested a lot of products in this categories and most just didn't supplied basic features we need for our documentation.