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DonorPerfect

COMMUNITY FEEDBACK SCORE
4.61

28 Reviews

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DonorPerfect

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.61
  • 28 Reviews

RANKINGS & RATINGS

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ABOUT DonorPerfect

DonorPerfect is a complete fundraising and donor management solution. It enables nonprofits to raise more money and cultivate valuable donor relationships by minimizing time-consuming administrative tasks and organizing constituent data easily and effectively.

- Clients increase efficiency and ensure consistency by working in a single unified system.

- DonorPerfect integrates with innovative solutions at the forefront of fundraising.

- Our reports help clients make data-based decisions they can count on.

- DonorPerfect simplifies fundraising by streamlining time-consuming administrative tasks.

- DonorPerfect equips clients to fundraise successfully online, offline and on-the-go.

- We take a team approach to customer success across our entire company.

- Our clients trust our industry experience and long-standing independence.

Work for DonorPerfect? Manage Profile

Most helpful positive review

5 people found the following review helpful
     

Powerful Tool

By Rhonda Eastman LinkedIn on February 23, 2024
Great software to have. I use it daily and would be lost without it. With the training that I have been provided I feel confident when I am using the .. more

Most helpful critical review

1 person found the following review helpful
         

Steer clear.

By Anonymous on December 20, 2022
Quality is mostly disregarded by management. I noticed a ton of issues while working for the marketing department that went unaddressed and caused HR to drop the ax on my .. more
  • REVIEWS 28
  • POSITIVE 100% 27 Reviews
  • NEGATIVE 100% 1 Reviews
  • NEUTRAL 0% 0 Reviews
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Negative Review

Steer clear.

Reviewed on December 20, 2022

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Organic - Unincentivized.

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What was the best part about working with DonorPerfect?

The best part was the pay -- which was still very average when compared to others.

What would you change about your experience with DonorPerfect?

I would change everything about the interface for the online forms. I would also entirely eradicate the marketing director and integrate the design team with UX. It makes sense not to have two design teams.

Overall Feedback

Quality is mostly disregarded by management. I noticed a ton of issues while working for the marketing department that went unaddressed and caused HR to drop the ax on my contract for being honest and "sending too many emails."
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Sam Goldenberg

Sam Goldenberg

Please know we took all your suggestions about improving quality seriously, and have implemented many of them. We just needed some time to implement them as a team. As for your contract, we extended it once enabling you to complete the work we had for you.
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Positive Review

DonorPerfect User-Friendly and Extensive

Reviewed on July 20, 2022

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Used FOR:   Donor Management Software in 2015

What was the best part about using DonorPerfect?

DonorPerfect is user-friendly. Entering data is intuitive. Reports offer valuable information about donor and income trends. User accounts can be set to limited access. Training new users is simple.

What would you change about your experience with DonorPerfect?

The support team is friendly and helpful. It would be good if they had more bookkeeping experience. But they are always willing to have management answer questions with which they are not familiar.

Overall Feedback

After using another application, switching to DonorPerfect was wonderful and almost painless. Support is readily available. The reports offer information we had not thought of researching before. Training conferences are efficient and helpful.
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Positive Review

First time user!

Reviewed on July 20, 2022

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Used FOR:   Donor Management Software in 2017

What was the best part about using DonorPerfect?

I find DP very easy to use considering how powerful the reporting features that we use are.

What would you change about your experience with DonorPerfect?

I would like to see Donor Perfect to be able to have more keyboard shortcuts. Moving from keyboard to mouse seems to slow things down

Overall Feedback

Our agency uses the reports to gauge several parameters of the campaigns. We track the progress of each Gift Officer as well as each monthly mailing type
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Positive Review

DonorPerfect Review

Reviewed on July 18, 2022

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Used FOR:   Donor Management Software in 2015

What was the best part about using DonorPerfect?

It's user friendly but when I can't get the result I'm looking for and call DP for help, they are always understanding, kind, calm, and knowledgeable.

What would you change about your experience with DonorPerfect?

I would like to organize my reports better with the user level we've paid for rather than have to increase our service level to be able to make numerous folders for better tracking and organization within the report section.

Overall Feedback

As a non-profit, we have to watch our expenses. It is not within our budget to pay more for the capability of customizing weblink forms and organizing our reporting more. I wish these features were included. It's taken some time to get used to the knew knowledge base. I feel the old version was actually easier to find help topics when looking, and I liked that I was emailed the help conversation I had with DP rather than them being kept in the database now. I feel this makes the searching to see if I've asked my question much more difficult. Overall, I definitely recommend DP to others.
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Positive Review

Donor Perfect is great

Reviewed on July 11, 2022

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Used FOR:   Donor Management Software in 2012

What was the best part about using DonorPerfect?

I began our database search in 2012 and truly valued the cost friendly nature of donor perfect, in addition to the staff who helped us implement and fine tune our use.

What would you change about your experience with DonorPerfect?

There is a function to customize your emails without purchasing the constant contact plug-in that is super difficult and I have never been able to get to work.

Overall Feedback

Overall, I believe the Donor Perfect is a fantastic option for non-profits to track and grow their donor base.
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Positive Review

Great Customer Service

Reviewed on July 11, 2022

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Used FOR:   Donor Management Software in 2015

What was the best part about using DonorPerfect?

Their customer service is excellent. Whenever we have a question, we can always get a hold of them whether through online chat or on the phone. Always helpful.

What would you change about your experience with DonorPerfect?

Working with DPO has been an overall positive experience. It comes with challenges, like every software management system, but it is a good system.

Overall Feedback

DPO has been a great experience overall. There are many donor management systems around, all have their positives and negatives. For us, DPO's positives outweigh their negatives.
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Positive Review

Makes Reporting Easy!

Reviewed on July 6, 2022

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Used FOR:   Donor Management Software in 2016

What was the best part about using DonorPerfect?

The reporting tool is so easy and helpful. I can run a report, filter by whatever I need, and export it to send to others in my organization. It is particularly helpful when it comes time to renew our charitable solicitation registrations - I can filter the report by State to find out how much we received from donors.

What would you change about your experience with DonorPerfect?

There are some features that would be helpful for us to have but they cost extra, and we aren't prepared to work them into the budget yet.

Overall Feedback

My absolute favorite part of using DonorPerfect is that I can chat with tech support at any time and I don't have to wait long before I'm connected with someone. Following each conversation, the transcript is e-mailed to me so I can go back and reference what I learned if I ever forget!
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Positive Review

DonorPerfect

Reviewed on July 6, 2022

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Organic - Unincentivized.

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Used FOR:   Nonprofit Software in 2013

What was the best part about using DonorPerfect?

It is user friendly and the support staff is friendly, helpful, and prompt if ever I should need them.

What would you change about your experience with DonorPerfect?

A few "gliches" but the support staff was there to help me sort through on my end. And they send me a follow up of the steps taken. I have a great file for reference.

Overall Feedback

I recommend DonorPerfect. It is easy to use and the support is excellent. I tell people, "If I can use it as efficiently as I do, anyone can work with DonorPerfect."
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Positive Review

DonorPerfect

Reviewed on June 30, 2022

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Used FOR:   Donor Management Software in 2016

What was the best part about using DonorPerfect?

This software is very user friendly but if you ever need help the support team is always there to help. They also have a Suggest and Vote feature that allows you to make suggestions that they actually listen too!

What would you change about your experience with DonorPerfect?

We have been so happy with this software and they are constantly making updates and improvements that I can't think of anything I would change right now.

Overall Feedback

DonorPerfect has exceeded our expections. We are so happy we made the switch. Keep up the good work!
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Positive Review

Donor Perfect

Reviewed on June 22, 2022

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Used FOR:   Nonprofit Software in 2017

What was the best part about using DonorPerfect?

Having never used this particular software, I was a little concerned at first, but it is so easy to get around in.

What would you change about your experience with DonorPerfect?

At present, since I have only been using DonorPerfect now about 3 months, and most of what I know about it I have learned through trial and error, I would not change anything so far. I like everything I have been doing on the far.

Overall Feedback

I like and enjoy the ease of DonorPerfect in which I can find my way around. I still have trouble running reports of what I need but learning that will come with use and time.
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