Critical Mention

COMMUNITY FEEDBACK SCORE

5.00

1 Reviews

Unverified Vendor

Critical Mention

Unverified Vendor

COMMUNITY FEEDBACK SCORE

5.00
1 Reviews

RANKINGS & RATINGS

RANK

59.1
Public Relations Software

5 / 81

ABOUT Critical Mention

Critical Mention provides innovative media monitoring solutions to PR and business communications professionals. Subscribers can search global media coverage from TV, radio, online news sources and social media. The intuitive platform makes it easy to set up real-time email alerts, edit and internally share coverage, analyze data, and create reports. Thousands of brands rely on Critical Mention’s lightning-speed platform to help them quickly respond to events and crises, gauge public opinion and gather market intelligence. Critical Mention also provides stellar customer support, available to all subscribers 24/7/365. We’re on it. So you’re on it.

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Most helpful positive review

2 people found the following review helpful

Magnificent global media monitoring tool

By Epp Krusenvald

on April 21, 2022

Critical Mention is simply tailored to find every piece of information about you in media – including TV and radio, which might be somewhat complicated with most softwares. Though there are .. more

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Epp Krusenvald

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Level1Contributor

Member since Mar 2016
Estonia

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Epp Krusenvald

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Positive Review

Magnificent global media monitoring tool

Reviewed on April 21, 2022

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This reviewer was offered an incentive for completing this review.

Used FOR: Public Relations Software in 2016

What was the best part about using Critical Mention?

Before finding Critical Mention we were somewhat struggling with growing our media presence. However, thanks to the software’s real-time comprehensive monitoring which enables access to global TV, radio, online news, social media etc we were lucky enough to change everything for us. Besides very extensive media monitoring, the software comes with intelligent analytics tools which give you great understanding on your goals and success.

What would you change about your experience with Critical Mention?

Well, as with any software, I can’t go around the fact there are some seldom glitches or dysfunctions. Sometimes the clips for example are duplicated or simply the transcripts are sometimes with typos. Also, as the TV station captions are somewhat incomplete, you might miss your clip as it might not be in the caption and therefore the software won’t find it at all.

Overall Feedback

Critical Mention is simply tailored to find every piece of information about you in media – including TV and radio, which might be somewhat complicated with most softwares. Though there are some occasional mishaps like typos or simply not finding all because of the lacking TV captions, all-in-all it does a great job. Simply, be aware of some small dysfunctions.

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