Client Heartbeat

Client Heartbeat software gives me an easy way to create, disseminate, collect, and analyze the level of customer satisfaction with their easy to use survey application. I like its wide selection of customization options, ability to integrate seamlessly with my present CRM software, ability to setup automatic, periodic surveys, and their 21-day free trial.

Historically, responses to voluntary survey requests are dismal. Analytics are compared to industry benchmarks that may or may not apply to your business size or situation (e.g., global regions where corporate reporting is notoriously lacking). No mention of the software’s multi-lingual capabilities. Pricing is monthly per user, instead of per amount of surveys generated per month.

Client Heartbeat software can aid businesses who desire a clearer picture of their customer satisfaction. Client Heartbeat takes you step-by-step through the survey creation, broadcasting, collection, and analysis process. Heart Beat’s software is a great choice for creating surveys that can produce impressive response rates of up to 60%. It is the software to go for.