Citizenserve Code Enforcement

Citizenserve is user friendly and works well. They communicate quickly and solve what little problems that arrive fast. For a smaller agency with limited resources it is quite affordable. There has been less than 10 minutes of downtime in the past 3 years. The program is quick to learn and easy to use. You can have reports on virtually anything you can imagine. Has a nice online component that allows citizens to report violations. Citizenserve saves hours and hours in paperwork if you are not currently using a dedicated system or an antiquated one. Is accessible from any on line device. I have used laptops, tablets and phones. It works. Have an issue? Need help? Want to ad something (new code, notice, report, etc) a simple email and they have it done usually within the hour.

Getting your IT/GIS department to figure out the information needed to be submitted to CitizenServe for the GIS features in the program. I think it could be even more streamlined than it currently is, but in its current configuration it works fine.

I've looked at and used several programs over the past 15 years. Citizenserve simply works and works well for Code Enforcement case management. I encourage you to have them demo the program for you. Set up is really quick. Both times I introduced Citizenserve to a new agency we were up and running with in a few weeks or less.

Citizenserve Code Enforcement is an automation software dedicated for opening cases, recording violations, inspections and more. Citizenserve Code Enforcement software is relatively priced high and it can be complicated at some features. Citizenserve Code Enforcement is one of the best software that Inspectors can make use of to add property ownership information, photos, notices all done from the ease of mobile device. Citizens can send online complaints through the municipal website and the submission will pull localisation information.

The reminders work quite fine on Citizenserve since the inspectors get automatically alerts and reminders for re-inspection. The inspections tasks can be sorted in a list or interactively on a map. The user interface of the platform is so simple yet very intuitive and easy to learn. Inspectors can upload photos, generate reports, add specific violations, description, and generate notices.

The mapping solution offered on Citizenserve Code Enforcement is outstanding and very handy since the user can enter an address and it will add a marker on the according map or can manually add a marker on the map. The map can be viewed on different layers including parcels, Zoning district which shows colorful zones, and more all pulled from a GIS software that can be set by the user. Citizenserve Code Enforcement is a cloud based solution but the company has not yet delivered any mobile native application. Citizenserve Code Enforcement is a highly configurable solution which can be set for many purposes including Fire inspections, Boiler inspection and certifications and more.

The Citizenserve software is very reliable since it works well and very user-friendly. In addition, it is also very affordable that even a small company and those who are still starting up can easily afford it. The platform and its features are easily adaptable and very comprehensible this allowing the users an easy access and worry-free experience. The reports can also be provided in a real-time manner and allows the people to automatically report violations and emergencies. This is a time-saver and can also protect the environment since it promotes paperless transactions.

GIS Feature may take some time starting up and may require the assistance of their geek squad. It can be improved, I know since it is very important for someone who just bought it to make sure that he is getting what he paid for. It is very assuring to know that they are already working on it and will continuously look for work arounds.

Citizenserve is the only software in the market that is at its best and is worth recommending. This is the best Code Enforcement case management software ever exist. I recommend that you request for a live demo and see its greatness for yourself. The installation is very quick and easy.