Call Box

Small business owners cannot monitor every interaction their customers have with their personnel. This service gave them a way to actually monitor calls and hear how their employees were speaking to customers . Once employees heard how they sounded on the phone, it was easy to coach them . It is an affordable service that requires little effort on their part .

More like a suggestion , I wished there was a different way to track if the caller calls in several times from the list of calls instead of having to click and listen and then see if they called before .The reporting system itself is quite slow and freezes often so a little optimization would be great . And to be able to delete\remove numbers personally rather than going through a customer service agent.

Customer service training is a breeze with this . When a dispute has occurred with a customer, we can go back and review what was communicated over the phone which is a plug . I highly recommend using Century Interactive to keep track of your advertisements . It helps us a lot especially if we missed calls we can see if they were commercial calls . Great tool .

This tool provides the tracking of calls and mention about the marketing measures. It leaves a positive effects on sales of company. My experiences as medium sized company were fine with application because call tracking give us the keywords used by the consumers and those keywords helps to know about the customers . Century Interactive is reliable for me as well as my management is satisfied.

Century Interactive is good and reliable with its tracking features as it works according to the demand. Sometimes bulk calls are also being recorded easily with no disruption in working procedure. It is used for agencies and enterprises as well. Agencies keep records of calling. I found nothing bad in this software. May be people using it in broad level found some responsive issue but not for medium and smaller level companies.

Companies rely on software for having the information about customer contacts. Century Interactive is one of the reliable application tool that helps to generate the call recording and to save the recording the form of database. CRM is modern technology tool where it helps to generate relationship with new and old customers. Century Interactive takes data for future use and helps to generate more sales

Call Box offers different powerful features. The information it provides is clear and complete. The support team is responsive and really listens to the customers' feedbacks. Listening back to the previous calls is not a problem since it offers great recording features. Together with the advanced features, Call Box is an easy to use software.

There is really nothing to dislike about Call Box. It does its job fine as it is. There are bugs and glitches with its integration to other apps and to its system itself but the support team acts on it promptly. The information it provides is somewhat and sometimes inaccurate.

Overall, Call Box is a software that has great functionalities. The recording features are exceptional. There are still bugs and glitches present but the support team is there to help you with any problem you will have. It is still growing and improving, so people should expect it to be more powerful over time.

This is a platform that changes your marketing strategies and offers personalized services to different people who make enquiries. It provides increased satisfaction, quick resolution and excellent engagement. Calls are save in call log and you can see important information about each caller based on their history.

It is effective and does offer come with amazing features especially the ability to track offline and online adverts. It comes in two versions, the gold and the platinum and of course to enjoy all the features you have to get the platinum version. The best thing is that it can be paid monthly and no contract needed.

Callbox enables you see how people find you though its reporting suite. You can see the adverts that are bringing in more business. You can record calls and see to them later. You employees can send them to you and you listen even when running some outdoor errands. There is no limit to the number of employees or clients you can add.

You will have an easy time using Call Box even if you are a first time user. This software has an easy setup and the user interface is very intuitive. With just few clicks, you will be through with the installation process. You will not spend a lot of time trying to figure out how the software works. The features have a nice graphical design and they are not complicated. The software also provides a very detailed documentation that will help you understand how every feature works. This software records any possible calls. Listening back to previous calls is not a problem as the recording features offered by this software are very powerful. With this software, your customers will be satisfied and the business will have a rapid increase in the profits made. Call Box has a real time reporting which is very helpful for the staff to track and view customers’ feedback. It is a cloud based software and integrates very well with social media sites and email marketing. This software’s price is affordable hence ideal for starting businesses. Call Box is highly customizable. You can be able to set it according to your communication needs. This makes it the best fit for you.

The performance of this software is outstanding. The fact that it is suitable for even small companies is an add-on. Just like other software, you might encounter some problems while using Call Box. This should not worry you. You can contact their customer support service for help. They are always available all the time.

This is the software that will give you the best information about customer contacts. The overall performance is extremely good. For anyone looking for a call recording software, Call Box is an excellent choice.

Call box is software that records any possible calls. Originally designed to help every business with any sizes to view, monitor, and records calls from client's. It increase the business profit and can give customer's satisfaction. Since this application is a cloud based, it has a real time reporting which is very helpful for the staff to track and view customer's feedbacks. With that you can able to create new plans and techniques.

There is no product Q&A into their site for new users. This does not offer a product free trial but the price of this software is affordable best suits for start-up businesses. Some bugs and loading problems as this tool runs on cloud that depends on the network connection.

Overall, Call Box is a tool with set of full features offers. It improves your company performance and make it more popular as it connects with social media sites and email marketing. One of the most effective call tracking and recording software.

There are several things to boast about with Call Box. Their customer support team is great - they are knowledgeable and quick and and if, on the rare occasion they are unavailable they return calls quickly. The pricing is very fair and their software works well with other programs such as Google Analytics.

Their reporting features are not great, not only are they limited, but they are often inaccurate. However, it's helpful that you can easily link it to your Google Analytics account to solve that problem. All in all, the few issues that have popped up have been swiftly addressed and rectified by the support team.

The software was generally quite user-friendly and intuitive which was nice for onboarding and general training. It has happened once or twice that our customer support team was changed and we were not notified, however we were able to contact our "account manager" and everything was sorted out in due course. There are issues that pop up, but the service team has been able to resolve them thus far.