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Call Box

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COMMUNITY FEEDBACK SCORE

  • 4.29
  • 7 Reviews

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  • 45.5
    Call Recording Software
    6 / 84

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Ayesha Naseer

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  • CrowdReviews.com member since Feb 2016
  • Pakistan

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585Reviews
237Helpful votes
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Ayesha Naseer

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Call Tracking Tool for Relationship Management

Reviewed on February 24, 2024

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Call Box?

This tool provides the tracking of calls and mention about the marketing measures. It leaves a positive effects on sales of company. My experiences as medium sized company were fine with application because call tracking give us the keywords used by the consumers and those keywords helps to know about the customers . Century Interactive is reliable for me as well as my management is satisfied.

What would you change about your experience with Call Box?

Century Interactive is good and reliable with its tracking features as it works according to the demand. Sometimes bulk calls are also being recorded easily with no disruption in working procedure. It is used for agencies and enterprises as well. Agencies keep records of calling. I found nothing bad in this software. May be people using it in broad level found some responsive issue but not for medium and smaller level companies.

Overall Feedback

Companies rely on software for having the information about customer contacts. Century Interactive is one of the reliable application tool that helps to generate the call recording and to save the recording the form of database. CRM is modern technology tool where it helps to generate relationship with new and old customers. Century Interactive takes data for future use and helps to generate more sales

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