Voice Select
$
70
Monthly
Learn More
- Customizable reporting with delivery automation
- Customizable reporting with delivery automation
- Data capture APIs
- IVR, Skills-based ACD
- Real time supervision, campaigns, wallboards
- Data capture APIs
- Recording, grading, surveys
- Pre-built CRM integrations*
- Visual call flow
- Dynamic Agent Scripting*
- Predictive dialing
|
Professional
$
100
Monthy
Learn More
- WFM Integration*
- Softphone for Windows / Mac
- Omnichannel desktop
- IVR, Skills-based ACD
- Mobile engagement
- Rich web chat, email & SMS
- Visual call flow
- Recording, grading, surveys
- Dynamic Agent Scripting*
- Real time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Email routing, push and pull
- Data capture APIs
- Omnichannel routing
- Pre-built CRM integrations*
- Results export automation
- Predictive dialing
- Omnichannel reporting
|
Premium
$
140
Monthly
Learn More
- Omnichannel desktop
- Advanced Scorecards
- IVR, Skills-based ACD
- Work item routing
- Customizable reporting with delivery automation
- Dynamic Agent Scripting*
- Results export automation
- Softphone for Windows / Mac
- Screen recording
- Data capture APIs
- Mobile engagement
- Recording, grading, surveys
- Predictive dialing
- Omnichannel reporting
- Real time supervision, campaigns, wallboards
- Rich web chat, email & SMS
- Social Messengers
- Visual call flow
- Pre-built CRM integrations*
- Email routing, push and pull
- WFM Integration*
- Omnichannel routing
|
Enterprise
$
Call for Info
Monthly
Learn More
- Global Follow-the-Sun
- Active-Active Disaster Recovery
- Mobile engagement
- Visual call flow
- Omnichannel desktop
- Real time supervision, campaigns, wallboards
- Social Messengers
- Pre-built CRM integrations*
- IVR, Skills-based ACD
- Results export automation
- Business Intelligence
- Dynamic Agent Scripting*
- Recording, grading, surveys
- Omnichannel routing
- Work item routing
- Data capture APIs
- Speech Analytics Integration
- Rich web chat, email & SMS
- Omnichannel reporting
- Global Overflow
- Tailored CRM integrations
- Softphone for Windows / Mac
- Screen recording
- Advanced Scorecards
- Email routing, push and pull
- Customizable reporting with delivery automation
- WFM Integration*
- Predictive dialing
|
Professional
$
100
Monthly
Learn More
- WFM Integration*
- Softphone for Windows / Mac
- Omnichannel desktop
- IVR, Skills-based ACD
- Mobile engagement
- Rich web chat, email & SMS
- Visual call flow
- Recording, grading, surveys
- Dynamic Agent Scripting*
- Real time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Email routing, push and pull
- Data capture APIs
- Omnichannel routing
- Pre-built CRM integrations*
- Results export automation
- Predictive dialing
- Omnichannel reporting
|
Voice Select
$
70
Monthly
Learn More
- Customizable reporting with delivery automation
- Customizable reporting with delivery automation
- Data capture APIs
- IVR, Skills-based ACD
- Real time supervision, campaigns, wallboards
- Data capture APIs
- Recording, grading, surveys
- Pre-built CRM integrations*
- Visual call flow
- Dynamic Agent Scripting*
- Predictive dialing
|
Premium
$
140
Monthly
Learn More
- Omnichannel desktop
- Advanced Scorecards
- IVR, Skills-based ACD
- Work item routing
- Customizable reporting with delivery automation
- Dynamic Agent Scripting*
- Results export automation
- Softphone for Windows / Mac
- Screen recording
- Data capture APIs
- Mobile engagement
- Recording, grading, surveys
- Predictive dialing
- Omnichannel reporting
- Real time supervision, campaigns, wallboards
- Rich web chat, email & SMS
- Social Messengers
- Visual call flow
- Pre-built CRM integrations*
- Email routing, push and pull
- WFM Integration*
- Omnichannel routing
|
Enterprise
$
Call for Info
Monthly
Learn More
- Global Follow-the-Sun
- Active-Active Disaster Recovery
- Mobile engagement
- Visual call flow
- Omnichannel desktop
- Real time supervision, campaigns, wallboards
- Social Messengers
- Pre-built CRM integrations*
- IVR, Skills-based ACD
- Results export automation
- Business Intelligence
- Dynamic Agent Scripting*
- Recording, grading, surveys
- Omnichannel routing
- Work item routing
- Data capture APIs
- Speech Analytics Integration
- Rich web chat, email & SMS
- Omnichannel reporting
- Global Overflow
- Tailored CRM integrations
- Softphone for Windows / Mac
- Screen recording
- Advanced Scorecards
- Email routing, push and pull
- Customizable reporting with delivery automation
- WFM Integration*
- Predictive dialing
|