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Bright Pattern Pricing

Unverified Vendor

COMMUNITY FEEDBACK SCORE

0.00
0 Reviews

RANKINGS & RATINGS

RANK

3.2
Contact Management Software

68 / 158
3.2
Customer Engagement Software

107 / 260
3.2
Call Center Software

107 / 304
3.2
Customer Service Software

246 / 529

Work for Bright Pattern? Manage Profile

Here is the pricing information we currently have on Bright Pattern.
If you would like to get additional information, please click here.

Voice Select

^$ 70

Monthly

Learn More

Customizable reporting with delivery automation
Customizable reporting with delivery automation
Data capture APIs
IVR, Skills-based ACD
Real time supervision, campaigns, wallboards
Data capture APIs
Recording, grading, surveys
Pre-built CRM integrations*
Visual call flow
Dynamic Agent Scripting*
Predictive dialing

Professional

^$ 100

Monthy

Learn More

WFM Integration*
Softphone for Windows / Mac
Omnichannel desktop
IVR, Skills-based ACD
Mobile engagement
Rich web chat, email & SMS
Visual call flow
Recording, grading, surveys
Dynamic Agent Scripting*
Real time supervision, campaigns, wallboards
Customizable reporting with delivery automation
Email routing, push and pull
Data capture APIs
Omnichannel routing
Pre-built CRM integrations*
Results export automation
Predictive dialing
Omnichannel reporting

Premium

^$ 140

Monthly

Learn More

Omnichannel desktop
Advanced Scorecards
IVR, Skills-based ACD
Work item routing
Customizable reporting with delivery automation
Dynamic Agent Scripting*
Results export automation
Softphone for Windows / Mac
Screen recording
Data capture APIs
Mobile engagement
Recording, grading, surveys
Predictive dialing
Omnichannel reporting
Real time supervision, campaigns, wallboards
Rich web chat, email & SMS
Social Messengers
Visual call flow
Pre-built CRM integrations*
Email routing, push and pull
WFM Integration*
Omnichannel routing

Enterprise

^$ Call for Info

Monthly

Learn More

Global Follow-the-Sun
Active-Active Disaster Recovery
Mobile engagement
Visual call flow
Omnichannel desktop
Real time supervision, campaigns, wallboards
Social Messengers
Pre-built CRM integrations*
IVR, Skills-based ACD
Results export automation
Business Intelligence
Dynamic Agent Scripting*
Recording, grading, surveys
Omnichannel routing
Work item routing
Data capture APIs
Speech Analytics Integration
Rich web chat, email & SMS
Omnichannel reporting
Global Overflow
Tailored CRM integrations
Softphone for Windows / Mac
Screen recording
Advanced Scorecards
Email routing, push and pull
Customizable reporting with delivery automation
WFM Integration*
Predictive dialing

Professional

^$ 100

Monthly

Learn More

WFM Integration*
Softphone for Windows / Mac
Omnichannel desktop
IVR, Skills-based ACD
Mobile engagement
Rich web chat, email & SMS
Visual call flow
Recording, grading, surveys
Dynamic Agent Scripting*
Real time supervision, campaigns, wallboards
Customizable reporting with delivery automation
Email routing, push and pull
Data capture APIs
Omnichannel routing
Pre-built CRM integrations*
Results export automation
Predictive dialing
Omnichannel reporting

Voice Select

^$ 70

Monthly

Learn More

Customizable reporting with delivery automation
Customizable reporting with delivery automation
Data capture APIs
IVR, Skills-based ACD
Real time supervision, campaigns, wallboards
Data capture APIs
Recording, grading, surveys
Pre-built CRM integrations*
Visual call flow
Dynamic Agent Scripting*
Predictive dialing

Premium

^$ 140

Monthly

Learn More

Omnichannel desktop
Advanced Scorecards
IVR, Skills-based ACD
Work item routing
Customizable reporting with delivery automation
Dynamic Agent Scripting*
Results export automation
Softphone for Windows / Mac
Screen recording
Data capture APIs
Mobile engagement
Recording, grading, surveys
Predictive dialing
Omnichannel reporting
Real time supervision, campaigns, wallboards
Rich web chat, email & SMS
Social Messengers
Visual call flow
Pre-built CRM integrations*
Email routing, push and pull
WFM Integration*
Omnichannel routing

Enterprise

^$ Call for Info

Monthly

Learn More

Global Follow-the-Sun
Active-Active Disaster Recovery
Mobile engagement
Visual call flow
Omnichannel desktop
Real time supervision, campaigns, wallboards
Social Messengers
Pre-built CRM integrations*
IVR, Skills-based ACD
Results export automation
Business Intelligence
Dynamic Agent Scripting*
Recording, grading, surveys
Omnichannel routing
Work item routing
Data capture APIs
Speech Analytics Integration
Rich web chat, email & SMS
Omnichannel reporting
Global Overflow
Tailored CRM integrations
Softphone for Windows / Mac
Screen recording
Advanced Scorecards
Email routing, push and pull
Customizable reporting with delivery automation
WFM Integration*
Predictive dialing

Note: The pricing listed above is subject to change.

Additional Functionalities / Options

Pricing model

Our seat licenses are priced monthly, per agent. We reward customers who commit to an annual contract with favorable pricing, compared to month-to-month agreements. An annual contract delivers all of our standard product features, along with certainty and peace of mind.

Low one-time set-up fee includes 45 hours of services for workflow implementation and training:

Discovery and Design Workshop
Configuration and Customization to customer requirements
Testing and Evaluation
Agent and Supervisor Training
Administration Mentoring & Knowledge Transfer

Bright Pattern Pricing

COMMUNITY FEEDBACK SCORE

RANKINGS & RATINGS

Here is the pricing information we currently have on Bright Pattern. If you would like to get additional information, please click here.

Voice Select

Professional

Premium

Enterprise

Professional

Voice Select

Premium

Enterprise

Additional Functionalities / Options

Pricing model

Here is the pricing information we currently have on Bright Pattern.
If you would like to get additional information, please click here.