Brand24

It is great social media monitoring tool easy to use even for non-tech people.It has a great design and amazing interface.Brand24 helps you stay connected with your audience, it helps you to see what people are saying about your business.It is easy to use. Even if there is something you are not sure about or you have some issues, there is a great support service.

It does not provide social media response services. I wish I could post to my own social media accounts from this software.Historical data are unreliable for old data. Also, they should improve data downloading.I have to continually filter out useless content and you have to manually label post otherwise sentiment indicator will not be accurate.

Brand24 is not just a software for crisis management and customer service. It has the ability to monitor the enormous amount of data, thus it provides comprehensive information. Even though it lacks social media response feature, it does send out email alerts for spikes in activity or negative sentiment. Brand24 is a great choice for growing business, it will increase your brand awareness on the market. It will enable you social listening and it will help you reach for users' insights. Also, you can monitor your competition. Overall, Brand24 is a great platform, there is a lot of ways to gain a competitive advantage on the market, you should try it out.

Brand24 is a social media management and monitoring tool which allows you to scale up with the growth of your business. There is a free trial available with no credit card required so you can check it all out before investing. There are no contracts though which is good and I was surprised to find on a similar software very recently. The plans start at $49 to $99 to $349 per month. And range quite a lot in terms of functionality and features available. The top plan though I would say is really good value for big brands. I've certainly seen less value for more money. We are a start up having recently pivoted direction, changed our branding and relaunched our product line and are doing intensive research into various software including social media management and monitoring. So far, I like Mention for it's great reach and reasonable price, and TechWalker alerts are free to setup. Mention doesn't mention it very clearly but there is a free plan if you do not upgrade beyond their trial completion though it is limited I am still getting them each day so that's good. A combination of Google Alerts and TechWalker and Mention has us as a small business covered at the moment but Brand24 looks great as a sales tool in addition to the social media monitoring. The monitoring functionality of this software is top notch. There are few limitations in regards to it's reach. For example, it doesn't just receive mentions from just Google and Facebook. It scours the entire web and chekcs niche sites and forums as well as the big sites. Surprisignly enough, not all social media monitoring softwares do this. A lot are limited by the amount of social media networks they have currently integrated and can be really limited. I recall the one missing Instagram and Pinterest which is silly because our customers are primarily these users. As well as Facebook, of course. They have an open API available which is great and by all accounts it's relatively easy to integrate so you can have your own third party source synced up to Brand24 making it possible to connect your customer relationship manager software, or your content management system. Or your ecommerce store and basically if you can think of doing it online, it can be done. API's are easier to develop than you might think. While they are highly specialized and most certainly require an expert they are designed to make their lives as easy as possible so keep it mind as a viable option.

The pricing model is about exclusive in my opinion. There are certainly features in the top two plans which I believe should be available across all plans. While they could still tier their pricing similarily. This would empower their customers with the most value and show that their customers user experience is the priority. All of their customers, not just the one's with the most money thank you very much.

The ability to listen across the entire web in real time is very empowering. There is a sense of control and confidence that comes with it because you are working from a whole and able to manage the parts and respond accordingly and quickly. Any negative situations can be preempted or prevented or minimized which is huge because you can't make every single person happy and people will speak their mind negatively about the smallest things nowadays because you can. But it's the positive ways to use this software that intrigue me most. Before I sat down to do through hands on research I remember Googling 'Social media search' a few times becaseu I was interested in the ability to meet prospects, customers and brand advocates on their ground and being proactive with this to help create sales. And to say thanks and give something back to those who have helped us grow. With Brand24 you have this option. And there are not many social media management and monitoring tools I would recommend for sales.

In my experience, Brand24 is wonderful for the following 4 reasons: 1) Their support is a top notch, they respond within minutes, they're helpful and always find the solution via live chat. 2) The user interface is simple and intuitive, you don't have to watch long tutorials or spend hours to learn how it works. When you know what you want to accomplish, it's easy to actually do it. 3) The internal search engine is super useful for filtering mentions, it's something you won't find with other mention tools. 4) Slack integration Brand24 offers dozens of other features which you may find useful. These mentioned above are only features I found to be great for my work.

At first, it might seem Brand24 is a little bit more expensive than other mention tools, but you'll find out it's definitely worth it.

In my opinion, Brand24 is the best tool for SM monitoring on the market and I'd definitely recommend them. We tried many other tools before and we haven't been satisfied with any of them until now. It's user friendly, easy to navigate, powerful and reliable. Most of all, their live-chat support is just great and they know how to solve things.

Probably the best thing about Brand 24 is the fact that you can collect a lot of valuable information concerning your own brand with ease. The platform itself provides amazing search filters, and they really help while looking at the results. It's very easy to use, and quite an effective platform, as well. I think it's a time saver!

Since this is an almost perfect set of solutions for small businesses that just want to boost their popularity and audience reach, I think Brand24 costs a little bit too much, to be honest. This is not the greatest platform ever, but it does an amazing job so far - I think they're relatively new, but they really stand out on the market.

Overall, I'd like to recommend these guys. The platform they provide is very useful for social media monitoring (and website monitoring alongside), and it's also easy to use. It's pretty beautiful as far as the user interface goes, and I really enjoyed the quality of the reports. They're definitely a trustworthy group of people, I must say!

Brand24 has a comprehensive core listening and provides valuable information about your brand quickly and effectively. The interface is simple, clean, and beautiful. The price is reasonable with great functionalities provided. It really helps a new brand to be successful to what it can do and provide.

The filter options of the mentions are limited to by language. It only offers basic monitoring and controlling features and that's why it is good for small companies that need no extra features. It something confuses you or if you encounter any problems around it, that support team is always there to help and resolve your concern.

Brand24 is a fast, accurate, clean, and easy to use social media monitoring software. It offers features that are best for your brand's monitoring and controlling. You can have it for a reasonable price with powerful functions and responsive customer service. It is a good software for small companies that are looking for an affordable and effective software.

Brand24 social media engagement software is being implemented by many big brands like IKEA, H&M, UBER, GSK and more. Brand24 is, without a doubt, one of the best social media monitoring software. Brand24 has an excellent design and very appealing user interface. Usually, new users of Brand24 find it very easy and the features are straightforward and easy to find. Brand24 shows sentiment analysis and influencers finding tools.

Brand24 integrates seamlessly with Slack software and it allows to handle problematic comments and allows the most talented person to work on some specific tasks. Quality of engagement is at the heart of the integration between Slack and Brand24. I have not encountered a problem using the tools offered by Brand24 software.

Brand24 has an excellent customer support and technical services. The guys from Brand24 are very kind, knowledgeable and very responsive. I would strongly recommend opting for a demo version from Brand24 for businesses and corporations seeking a Social monitoring software of quality. Brand24 is priced competitively and it is offered under three plans.

Brand24 is a great choice for small businesses who want to track their social marketing campaigns without much hassle of going into a lot of depth of social analytics. They best thing about Brand24 is that it is cheaper than a lot of other similar software available in the market.

If you are looking for third party integration, Brand24 might disappoint you in that arena. Also, they do not offer custom reporting for social media campaign tracking which is one of its drawbacks. Lastly, the feature set is not that equipped with latest tools like target audience filtering etc.

Overall, Brand24 can satisfy your needs if you are running really small campaigns that does not require a lot of demographic filtering and advanced targeting options. Brand24 is very very cheap compared to its competitors.