BidSync eProcurement

IF you decide to go for their suite and you find the price to be justified, the main asset of course is the database (but it is not all free so watch out) and contract management, though it is pretty much as any other similar solution - monitoring, reporting and all other such modules are there.

For the price they have I would suggest to step away and look further as to be honest, it doesn't even feel slightly professional and just for the promise to give you a 900 000+ vendor database feels like a scam - can it be believed that for $500 that's what you get? I don't think so and there is not even an easily reachable customer service that could give you some sort of reassurement or something. It just doesn't feel professional and reliable.

I am not too fond of their suite and I am pretty sure you can find a better solution for the price. Of course it is not all that bad but they have a long way to go before I could even say it is tempting to give it a second chance. For me, it doesn't do the trick and doesn't feel reliable at all.

Sorry, but at this point I cannot express anything positive about the Bid Sync procurements website.

Not sign up for a PAID subscription. Also they should send out a email notifying their clients of the auto renewal date beforehand. Thus a business can make the decision whether or not to continue, instead of being STUCK with it !

When I only had the free subscription for just public contracts it was fine, however in Nov-2017 I signed up for the PAID version. Without so much as a phone call or email from Bid Sync notifijng my of my auto renewal date coming up...my credit card was charged for the auto renewal at the whopping price of $659.00. In my opinion this is completely unacceptable and bad business practice. It wasn't until I reconciled my credit card that I noticed the charge. Several attempts to the company went unanswered. When I finally spoke to someone recently he said the same thing essentially that I am stuck with the charge. BEWARE to ALL businesses who sign up for their subscription !!!

Potential bids can come straight to your email. It is broken down by your industry which is nice.

No real value when compared with other similar services. Over priced and terrible customer service.

It is an automatic renewal membership. BE CAREFUL. We stopped using BidSync when we got absolutely nothing out of it. When it was up for renewal, the automatically charged our credit card. When we noticed it we told them we did not wish to continue. BidSync basically said "too bad" you now have it for another year. Complete lack of any customer service. Spend your money elsewhere. This service provides nothing useful that you cannot get somewhere else. I would give zero star rating if it let me.

The team was great when we are actively trying to build out the product into something that was innovative.

I would have invested more in the product versus shutting it down since acquisition. As I left, it no longer felt like we were doing the "right thing."

It seems the new management team that acquired BidSync cares little about it. They are more interested in taking out market share and using its client list to grow their office. Very predatory.