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Ask BEAM Software a Question
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Updated May 22, 2017
Our company serves multiple countries; are there any bilingual options for support or documentation?
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0
votes
Updated September 6, 2016
If we need a specific feature developed for BEAM Software, would you be able to accommodate us?
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Beam Software | September 6, 2016
Yes. Beam Software reviews requests for enhancement (RFE) on a case by case basis. If the enhancement is something that will inherently make the overall product better, we consider adding the feature to the general release at no charge to the requester. If the enhancement is very specific to the requester, the feature will be considered custom development and is a billable event. (more)
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Updated January 8, 2018
Do you have a newsletter I can sign up for to get information on new features?
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Beam Software | January 8, 2018
We do not currently have a monthly newsletter but thank you for the great idea! If you want some information on new features please email [email protected] and we'll be sure to get you a list of our latest enhancements. (more)
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Updated April 24, 2016
What kind of support is provided with Beam Software? Do I have to pay extra for it?
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Beam Software | April 24, 2016
Beam subscribers enjoy telephone, email, and web-based support at no additional charge. Support services are included as part of your monthly subscription. (more)