BEAM Software

The main part that has benefitted our daily workflow is Beam’s platform allowing to interact with customers thanks to its’ built-in telephony suit with click-to-dial, dialling campaigns, inbound call routing etc. Intuitive and easy drag-and-drop interface is also wonderful to use, which makes it one of the leading solutions on the market.

Besides having a little hard-to-reach customer support (as they are available only on business hours), the only lack I find is the lack of extra features to give even greater functionality. Especially essential additions would be callback scheduling, client management, payment plan management and automated notices – all of which we have missed from this system.

At this point, I don’t find Beam being a full-scale solution but it definitely has its’ perks that make it lovely. As it is very easy to use, I can definitely see it benefitting many smaller or medium-sized businesses in need for a reliable debt collection platform that can seamlessly manage the data. Nevertheless, I hope they update the system with further functions to enrich the feature-set.

Beam debt collection and buying platform by BeamSoftware help in processing an online payment. Beam Software has functionalities including in-house collections, credit bureau reporting and tool to manage agencies. Beam software has a data analytics capabilities that helps to understand the data. Beam Software solution is in compliance with many vendor guidelines including IAASB ISAE 3402 and other.

Beam Software is not offering a lot of learning resources for free on their website nor any clear statements about their pricing plans. Beam Software is not supporting native applications for Android but the software user interface is mobile friendly and can be accessible from any mobile device. Beam Software does not mention any information about any support of another third party platform.

Beam Software features a built-in CRM for a quick and seamless management of the relationship with agencies and debt purchases. Beam Software has a simple and easy to use user interface with drag and drop capabilities that increase effectiveness. Use can sort accounts and group entries. Beam Software offers tools to track performance and have an insightful overview of the portfolio.