Animal Intelligence

It was available at the time.

I wouldn't use it.

Honestly, just avoid this software company if possible. They are outdated, they are not user friendly, they might try to help but nothing ever gets resolved. We used the software for 10 years and had nothing but problems, some of which made us shut down our clinic while we fixed it. Every time we tried to call to get it resolved nothing really got resolved. We are trying to get out of the contract now and are being penalized a gigantic amount of money, in my opinion it is highway robbery. We have no choice because they hold the software and we have to be able to access records and they know this. They have not tried to work with us at all they have not been the least bit flexible, if I could literally wipe cat poop all over the dollar bills that I gave them I would do that, but unfortunately it will be an electronic payment. If you are considering this company for your software, please do not do it there are so many other better options out there.

Simple platform that is easy to learn. Price is reasonable, if the software would actual work as it is supposed to.

My practice had been with Animal Intelligence for about 17 years. Personally I worked with them for about 10 years. In those 10 years the customer service rapidly declined. Anytime there was an issue with the software, it was our fault. If they did admit there was a bug, they would send a patch which would fix said problem but then cause 6 new ones. The reps themselves were always very pleasant and kind to me but they were never quick to admit there was a bug.

We were not on the cloud with Animal Intelligence. We hosted on our own in-house server. Every time we did an update, there were new bugs. We purchased the LabLinx module which was supposed to integrate with our reference lab and it never worked properly. Not once. AI blamed the lab, the lab blamed AI. Regardless of whose fault it was I was tired of spending my days on the phone troubleshooting the issues. After a few months. I asked for a refund of my $4000 investment. I was denied. I requested to speak to the owner and threatened to find a new practice management software. Instead of trying to maintain our business for another 17 years, they bid me farewell. Come to find out, another local clinic had the same exact issue and was also denied a refund of their purchase. I have since switched softwares and my only regret was not having done it sooner. It is a terrible business practice to sell a faulty module and deny a refund when it doesn't work. Poor ethics in my opinion.

Animal Intelligence software is made for specialty, emergency and general intervention for veterinary purposes. Animal Intelligence software is priced per user per month and it has a simple and user-intuitive user interface that can be installed either on PC or Mac systems. Animal Intelligence software is now available on the cloud which reduces the hassle of installation and offers ease of accessibility.

Animal Intelligence software does not offer native mobile applications for iOS or Android platforms. Animal Intelligence has different add-ons to add over both versions for extended features including AlLabInx which is made to transfer lab results upon the platform, AITreatment, AILedgerLinx which permits integration to accounting platforms including QuickBooks.

Animal Intelligence support team is delivering webinars in order to learn more about their services and software, training sessions for customers. The support is reachable during business hours and agents can be available anytime. Animal Intelligence software is delivering two different version AIgenesis and AIGalaxy, one for general veterinary practice and the other for emergencies and specialty respectively.

A great vet practice management software solution. This is a mix between an interactive and customizable product and a professional veterinary source of information. Animal Intelligence allows you to track referral counts, keep notes and record each referral source (in case you need to work with transferred patients). It also includes treatment management. One of the things that I like the most is that this software includes training (webinars, live online or in person). A complete option.

Compared to other options, , the only detail that could be added as a downside is the price. Of course, this is a very professional option. So, if you have a mid-sized vet clinic, it will fit perfectly to your needs.

Very nice cloud-based tool. The system works smoothly and offers high levels of integration, flexibility and customization. Ideal for vets in specialty, emergency, general practice, research and universities. The product is worth a try.