411 Locals

I have been working with 411 Locals for about two years and I have only seen amazing results from their work. My business started with a custom-made website offering a basic local delivery service. Thanks to the online and marketing decisions this company provided me with, I started some new additional services in my local area. And it worked because 411 locals managed to ensure better online visibility and more calls. As a small business owner, I am happy to know that this company is doing exactly what is needed for my business. During my work with them, I am facing great customer service too.

They do not have 24/7 service, not able to explain the technical on understandable language. Still, it's fun working with them.

They have a really unique SEO and internet marketing approach. I am deeply impressed by the high quality and sustainable results they are delivering to me

Nothing! I have tried and canceled this service several times. I am now seeking a lawyer to go through this. They got everything wrong. I am a contractor, to my surprise when I look up my business it’s under janitorial services.I do not do janitorial services. I had used them to boost my business and not even 1 phone call. They wrote a review about me doing someone’s lawn. The way they speak to people is rude. We called yesterday and got hung up on 3 different times. Very unprofessional, I am going to be seeking the whole refund back for the time I had used them. They even offered 2 months for free to get the matters solved.. that didn’t happen. I was charged every month.

I would never have used them.

Horrible customer service and rude. Will not recommend to anyone.

I am absolutely impressed by 411 Locals and that's is why I am posting a review. This is the Internet advertising agency that skyrocketed my local business from just a corner shop to the fields of digital marketing and online sales. You heard it right, 411 Locals skyrocketed my sales like a shuttle from ground zero straight to space! And I was a cosmonaut just sitting and enjoying the sales progress. Honestly, the first few months with them were nothing specials - they worked on my new website, local SEO optimization, social media development and so on. However, by the end of the fourth month, everything changed and the sales went through the roof. Those guys pinned my website straight on the first page of Google search results. My website reached a lot of potential clients and the orders started coming in. I would like to recommend 411 Locals with all my heart. They helped my business flourish. Before I signed with them, I was happy to have few sales per day, and not even every day! After 411 Locals took over my online advertisement, my sales rose by 70% - most of them via online order and purchase. Now you see my point clearly.

They skyrocketed my sales by 70% and you expect me to give 411 Locals less than 5+ stars rating? The communication was perfect - we exchanged emails, I got phone calls periodically to get updates, and so on. All my questions were answered promptly and now I get to enjoy the results of their hard work.

Just outstanding company to work with. If you cannot get in touch with a customer service representative right away, you can expect to get a call or email within a day. Astonishing results! They delivered on their promises and far exceeded my expectations.

We worked with 411 Locals to establish a competitive online presence in our local area. Our customer representative was extremely polite and made sure we understood every aspect of the service. He responded immediately at any time of the business day. We were impressed by the rapid and adequate reactions to all our requests. Once the new website was created, we needed to move it to a new hosting. They organized and managed the process in such a timely and hassle free manner. On the next day, they just called and informed me that it is done successfully. Success is the word I can use to describe our business experience with 411 Locals. Actually, we hired them based on a friend’s recommendation, and we cannot be happier because of the great service we are continually provided with. Our website is about our local flower delivery business and it turned out more than great - well designed, with unique content and pictures, and links to all social media platforms we use. Very professional!

The communication is in high level however need to be more clear and customer oriented. They responded very rapid and honest, however need to explain the high-tech staffs with more plain words

Our website is about our local flower delivery business and it turned out more than great - well designed, with unique content and pictures, and links to all social media platforms we use. Very professional!

The 411 locals team is a kind of SEO and online marketing phenomenon ! First, they took a lot of time to understand my business, to ask for details and to show it properly online. Their web design and social media skills gained me a lot of business. They helped me move my enterprise from non-existent to first page of google. I really could not ask for a better team, service, and results. First page of Google ! What more can I say? Every single dollar I invested was fully returned and multiplied. All the projects they started for me were completed on time.

too many phone calls. they have no 24/7 service. So if something emerges no one to call during the night or weekends

Excellent job and results. Actually, I am paying fro results and I ma receiving remarkable outcomes from 411 Locals/

As a local business owner, I've been using 411 Locals for both search-engine optimization and web design since 2014. They have such a refreshing transparency so I decided to write a review about my customer experience with them. Even though I am a happy client, I will try to stay as honest as possible. Most important for me was that they gave me a realistic offer and promises. The customer service representative provided me with a lot of figures and stats. No one promised me immediate results, they just gave to me a realistic evaluation. As one can expect, being impressed by their honest and business-oriented approach, I decided to sign with 411 Locals. The monthly fee that was deducted from my bank account was not in vain. As a local business owner, I was pleased to see my website on Google first page. Due to the received calls from new clients, I managed to return the investment in about 6 months. Since then, that is a profit for me.

Too many technical terminologies that I was not able to understand. They just need to “translate it” to common language.

Highly recommended. The customer service can be better, however, the outcome I received from them is awesome! Working with 411 Locals is worth every single penny

It has been almost 2 years since 411 Locals designed and launched for me a website. No worries no hassle or misunderstandings. All that I did was send them photos and my requirements. Never before in my 8 years of advertising, have I ever worked with so highly dedicated professionals. I have found the team that designed and optimized my website creative and talented. During the work process, I faced no stress or hassle with their customer representatives. Once my website becomes live I received many positive feedbacks from my customers and colleagues. Actually, when I need something on the field of WEB or SEO was done, I am just calling to 411 Locals. They delivered me results better than I expected.

When I have questions, about something 411 Locals have always provided me with the answer. Well, not in the same day, but in few days for sure.

Highly recommended! Knowledgeable staff and really remarkable results. Every project I made with 411 Locals was a complete success

I have been working with sleazy and shady contractor previously that cheated me and I was very very cautious and prudent while choosing 411 Locals for a contractor. As a first step, I checked their background and the results were ...wow. Accidentally or not, I made the right choice choosing 411 Locals. It happens to be that they are a Google Official Partner. Well done. After that I made an appointment with 411 Locals’ team to check what they have to offer me and what results should I expect from them. The first impression was great and they managed in just a minute to catch my attention and to earn my trust. What did they do so special? Well, nothing special - their customer service representative just showed me some results and figures they already achieved for other customers. I badly wanted the same results and same figures for my online business too ! So, I hired them. It took about two weeks for their creative team to design and finish a website for my business. The design is so intuitive so, I am able to post the update on my one. Now, they are looking after my SEO and social media management. This saves me a lot of money. Otherwise, I just need to hire a full-time employee to just to look after my social media presence. With 411 Locals everything is in one big “hassle free and no worries” pack.

They just did not manage to “translate” the terminology from technical language to understandable words and phrases.

Outstanding results in just 4 months. Great service and measurable results on affordable price. They are one of the best companies I ever worked with. Thy just built my online presence from scratch.

EVERYTHING WAS WORSE OF WORSE. The worst people I ever deal with is their customer service representatives and their sales department. THAT'S ALL.

I talked with J Austin who is Manager at 411 Locals (866-889-0966 Ext 3296). He told me that they are giving very special offer to me as we are the first business in Canonsburg, PA. So they are giving me service for $1 for first month and $149.00 for further months. And there is no contract at all so anyone can terminate contract at any time. And even if I cancel my contract on 29th day I DO NOT HAVE to pay additional Penny. I called on 22nd day of contact to cancel my subscription. It took 37 minutes to get representative and first they try to make me fool saying they are unable to put me in contact with sales department. But after several argue they transferred me to Sales division. Finally they cancelled my enrollment but they charged me $104.40 with below message. You are also acknowledging the following services were provided by 411 Locals and will be eliminated as requested: Company profile in Google and Google + Domain name and Professional Marketing Website Business Facebook Profile Twitter profile YouTube Marketing Video Company profile from over 150 of the leading online directories. While the truth is I have my profile on Google+, Facebook, Twitter, LinkedIn, domain name & website since years. And they never contacted me again nor sent details/link indicating what they have done so far. I have even the text message conversation where I clearly mentioned that I will be paying $1 for a month only. Here is the thing how they deceive customers. They will ask you to reply YES to their text message. But I replied with "I will pay only $1 for a month and so Yes I agree". But they will then say our system can not except longer message so they will ask you to send another message with only 1 word "YES". I did biggest mistake of my life by ignoring their reviews online. I requested BBB to step in and take pro-active actions to prevent future frauds.

NEVER EVER DO BUSINESS WITH 411 LOCAL. They will ask you to look their rating in BBB an FACEBOOK. But read reviews in YELP, Google and other trusted sites before enrolling with them.

In Dallas there are numerous chinese restaurants. No matter that this city is the Capital of the beef meat and the b - b - q, people are looking often for fast, tasty and cheap food. My place is not on a main street, with 5 tables and 6 seats each. I have regular clients, mainly from the nearest office building. The customer flow is just enough to make a living and pay the bills, but not enough for better earnings. To reach my dreams and goals, I started food delivery. My first steps were in vain. The ads in local newspapers and radios barely delivered a few customers. Obviously, this was not the way for me. By chance I was contacted by 411 Locals. Honestly, I did not believe what they told me.but decided to try. So, they started working on my new website and local listing. Soon after my website was on first google page. The customer's spotted it. And the phone for orders started to ring.

Can not agree that there is “worst part” about dealing with 411 Locals. As a positive feedback I can advise them that they may be need to recruit chinese speaking sales agents. They offered me a spanish speaking representative but I speak chinese.

The results achieved for me by 411 Locals were big and nice as a generous Christmas present. Can you imagine how many fast food chinese restaurant we have in Dallas?!? The number is countless. No matter of the stiff competition my website is on the first page. When somebody decided to browse in google for a chinese restaurant in Dallas, my website appears on first page of google. This was the result I needed because this placement brought to me many new customers. And a great image too.