Zoho CRM

Zoho CRM free version is a good choice for the businesses with all the core functionality. It is a web based solution with multiple users features lead gathering, mobile apps based, workflow automation, social collaboration, contact management, third party integration, analytics and a robust set of tools. Zoho CRM free version is best opportunity for small size of businesses, they don’t have budget for CRM. I am giving four star as it can be the best option for small businesses.

Zoho CRM is the best option for small businesses. As free CRM software, it comes with many drawbacks. If your business require customization, that will be very tough as it’s come with limited customization option. Navigation takes more time and it takes many steps to complete simple task. The one of the important part is customer support; free version doesn’t support phone service. Because of this its takes more time to solve the issues even if the issue is very small.

Zoho CRM is the best option for small businesses but in the case of growing your business, it will not satisfy your business needs. If you don’t have budget, Zoho CRM can be the best option for your business.You can analyze your business needs before making decission and go through the mutiple CRM to finalize your CRM software.