xMatters Vendor info

As events unfold during a service outage or deployment, the hand-off from tool to tool and poorly-defined communication processes cause issues to linger and increase in impact. xMatters delivers Integration-Driven Collaboration to relay data between systems while engaging the right people to proactively resolve issues. Automatically ensure that the appropriate individuals and groups for any situation are identified, notified, and taking action. To close the loop, xMatters manages and drives forward the underlying workflow from originating systems.  xMatters automates and brings structure to collaboration so that enterprises can proactively prevent outages, resolve incidents, and keep the right people informed.