What was the best part about using Xactly Incent Enterprise?
My favourite thing about Xactly Incent Express is the software's ability to download and edit details really quickly. It's a huge time-saver, it takes the program just a few minutes to make automated calculations. Xactly Incent Express integrates flawlessly with Salesforce which is a huge benefit for us. Using Xactly Incent Express, there is no more need to keep the record of al our transactions in Excel, though previously we used to have plenty of spreadsheets with data.
What would you change about your experience with Xactly Incent Enterprise?
Generally, I really enjoy using Xactly Incent Express, there are few things that disappoint me about the software. The software used to have its flaws and limits as it was Salesforce based. The speed of its performance was slow, besides, from time to time we were experiencing major crashes in which it was impossible to run comps. However the support was there to help and resolved our problems, so now we are more satisfied with the program than before.
Overall Feedback
The implementation of Xactly Incent Express is quite tough, and it requires quite a lot of time to spend on training, so there is quite a steep learning curve. However, when the start is over, the reward one get is incredible. Our reps really enjoy the ability to see how their payments are calculated, so instead of figuring out their commissions and other benefits of closing deals, they actually spend time working and selling. I would not be mistaken if I call Xactly Incent Express one of the most innovative companies in the industry. Half of our team visited their corporate offices and we were very impressed with everything from how they treat employees to their training program.