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WorkHub Tasks

COMMUNITY FEEDBACK SCORE
4.33

9 Reviews

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WorkHub Tasks

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.33
  • 9 Reviews

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ABOUT WorkHub Tasks

WorkHub Tasks is a task management platform powered by AI that helps organizations develop strong customer relationships.

The platform offers extensive roles and rights management features to ensure data privacy both within and outside the company.

WorkHub Tasks includes escalation management that ensures timely task completion by automatically escalating tasks if they are slipping.

Additionally, the platform allows ticket creation from multiple channels such as email and web, streamlining the task management process.

Lastly, WorkHub Tasks offers digital signature capabilities to simplify the contract signing process, making it an all-in-one solution for efficient task management.

Work for WorkHub Tasks? Manage Profile

Most helpful positive review

4 people found the following review helpful
     

My experience using WorkHub Tasks!

By Aneeq Naeem LinkedIn on March 13, 2023
The user experience with WorkHub Task has been incredibly helpful in streamlining our workflow. We can now assign tickets to the right agents quickly and easily; everyone is always aware .. more

Most helpful critical review

There are no negative reviews on WorkHub Tasks.
  • REVIEWS 9
  • POSITIVE 100% 7 Reviews
  • NEGATIVE 0% 0 Reviews
  • NEUTRAL 100% 2 Reviews
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Positive Review

My experience using WorkHub Tasks!

Reviewed on March 13, 2023

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Used FOR:   Ticketing Software in 2022

What was the best part about using WorkHub Tasks?

WorkHub Tasks was an excellent experience for us. We were able to get up and running quickly, as the software is intuitive and easy to use for all our agents. The fact that we could use our current email address to log in was incredibly convenient. We also appreciated that the software is affordable compared to other options and that our agents can access the system from anywhere.

What would you change about your experience with WorkHub Tasks?

Adapting WorkHub Tasks to our support system model has been a great success. We have seen a drastic improvement in the efficiency of our customer service operations, with a reduction in customer wait times and increased customer satisfaction. The user interface is intuitive and easy to use, allowing our customer service agents to resolve customer inquiries quickly. We have not seen any negative aspects of the WorkHub Tasks since implementing it, demonstrating that it is an effective and reliable solution for our customer service operations.

Overall Feedback

The user experience with WorkHub Task has been incredibly helpful in streamlining our workflow. We can now assign tickets to the right agents quickly and easily; everyone is always aware of their tasks and can see when they are completed.
LinkedIn
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Positive Review

Easily handle all tickets at one place!

Reviewed on December 14, 2022

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What was the best part about working with WorkHub Tasks?

It has been a great help in keeping us on top of things and allowing us to handle tickets effectively as a team. We are truly grateful for this platform's convenience and ease of use.

What would you change about your experience with WorkHub Tasks?

WorkHub Tasks is the first ticking system we have ever used, and we found it to be highly adaptable to our needs. It was a great experience for us, and we have decided to continue using it to ensure we get the best results possible. WorkHub Tasks is the perfect tool for us to stay organized and efficiently manage our tasks.

Overall Feedback

It has been an absolute pleasure to use this platform for ticket management. It is an invaluable asset to our team, enabling us to stay organized and efficiently handle tickets. We have responded quickly to customer inquiries, prioritized tasks, and assigned tasks to the appropriate team members.
LinkedIn
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Positive Review

Fantastic issue tracking solution!

Reviewed on December 13, 2022

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What was the best part about working with WorkHub Tasks?

WorkHub Tasks replaced an outdated system that was not customizable and did not meet our requirements. The customer service team at WorkHub was incredibly helpful throughout the entire setup process and beyond, ensuring that we had a smooth transition. Our customers have been delighted with the new system, and our entire team is thrilled with the results.

What would you change about your experience with WorkHub Tasks?

Actually, nothing. I love it. Adopting Tasks as a cost-saving measure has been found to be a notable benefit for our organizations.

Overall Feedback

WorkHub Tasks replaced an outdated system that was not able to be customized to meet our exact needs. The customer service from their team was top-notch from the initial setup and beyond. Everyone in our organization was delighted with the outcome, and our customers were even more pleased with the system. It was a great success all around, and we are happier with the results.
LinkedIn
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Positive Review

WorkHub Tasks - An Excellent Collaboration Software!

Reviewed on November 20, 2022

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What was the best part about working with WorkHub Tasks?

I have used many other help desk tools, but in my personal experience, I found WorkHub Tasks the best software to solve support needs. I can quickly solve my customer queries on time and can easily track them.

What would you change about your experience with WorkHub Tasks?

It has changed my opinion about other products. And the product has entirely transformed our business and we have improved our customer tickets by solving them on time.

Overall Feedback

This program has helped us improve the customer service experience by organizing tickets. I will suggest this software to my other colleagues as well.
LinkedIn
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Neutral Review

Just an average tool

Reviewed on May 13, 2022

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Used FOR:   Ticketing Software in 2022

What was the best part about using WorkHub Tasks?

It is a very low cost solution.

What would you change about your experience with WorkHub Tasks?

Tickets that are marked closed sometimes shows as opened.

Overall Feedback

It is not different than other such tools.
LinkedIn
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Neutral Review

An average task management app

Reviewed on April 9, 2022

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What was the best part about working with WorkHub Tasks?

The only best part is that it is a pocket-friendly solution.

What would you change about your experience with WorkHub Tasks?

A lot of things need to be changed. -UI -Feature set -Support response -Server response

Overall Feedback

It is not a mature tool in my opinion.
LinkedIn
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Positive Review

A Great Software for Task Management and Collaboration Among Employees

Reviewed on April 3, 2022

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Used FOR:   Help Desk Software in 2023

What was the best part about using WorkHub Tasks?

It provides an efficient and effective solution for task management and employee collaboration. It Offers excellent value for money as it is highly affordable.

What would you change about your experience with WorkHub Tasks?

There may be some slight onboarding issues.

Overall Feedback

Our experience with WorkHub TASKS has been exceptional, and it has had a significant impact on our workflow. Thanks to its advanced automation features, our workday has become effortless, and we have been able to achieve our tasks on time without any trouble. WorkHub TASKS has considerably increased my productivity, making it simpler for me to complete tasks in an efficient and timely manner.
LinkedIn
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Positive Review

Workhub Tasks - A Fantastic Solution

Reviewed on March 24, 2022

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Used FOR:   Help Desk Software in 2022

What was the best part about using WorkHub Tasks?

The best part about workhub tasks is that it is a customizable platform and provides excellent customer service. I love this software.

What would you change about your experience with WorkHub Tasks?

Nothing. It has exceeded expectations and even provided cost savings. I don't have any dislikes about workhub tasks.

Overall Feedback

Overall, Workhub Tasks has been a fantastic solution for our team. It has improved our issue-tracking process, and received positive feedback from customers. The customer service has been excellent, and we have seen additional cost savings. Highly recommend it.
LinkedIn
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Positive Review

Workhub Tasks - A Game-Changer for Our Team

Reviewed on March 20, 2022

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Organic - Unincentivized.

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Used FOR:   Ticketing Software in 2023

What was the best part about using WorkHub Tasks?

The best part about using WorkHub Tasks has been the significant improvement it has made to our team's issue tracking process. The platform is highly customizable and has allowed us to tailor it to meet our specific needs. Additionally, the customer service team at Workhub was fantastic and provided excellent support throughout the setup process. Our customers have also been very happy with the new system, which has been a great bonus.

What would you change about your experience with WorkHub Tasks?

There's not much that I would change about our experience with WorkHub Tasks. The platform has exceeded our expectations and has made a big difference for our team. In fact, adopting it as a cost-saving measure has been an added benefit for our organization.

Overall Feedback

Overall, I am extremely happy with the results that we have seen from using WorkHub Tasks. It has been a game-changer for our team, and we have received positive feedback from our customers as well. The customer service from WorkHub has been top-notch, and I would highly recommend the platform to anyone looking to improve their issue tracking process.
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