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WebsiteAlive FAQs
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Updated August 3, 2016 We are using something else right now, but are disappointed. Does WebsiteAlive offer any migration assistance?
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WebsiteAlive | August 3, 2016
Yes, we can definitely help with that - we can help import canned phrases, get your chat code up, and also chat window design. Please reach out to [email protected] and we can get you squared away without skipping a beat! (more)
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Updated December 19, 2017 Are there any case studies for WebsiteAlive?
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Michele Karr, Account Manager at WebsiteAlive | December 19, 2017
You can check out our client success stories here: https://www.websitealive.com/chat-software-for-websites/ (more)
WebsiteAlive | August 28, 2016
Yes, we will be publishing this very soon on our new launch of our website in September 16. If you'd like to get this beforehand, just contact us [email protected]. (more)
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Updated December 19, 2017 If we sign up, is there some form of training or onloading available to our company?
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Michele Karr, Account Manager at WebsiteAlive | December 19, 2017
Absolutely. We will schedule as many training sessions as your team needs for both the operator and administrator roles. During the onboarding process, we work with you to tailor our software to fit the exact needs of your company and share our best practices to ensure implementation of the software will be successful for you and your team. (more)