Web Solutions

TeamViewer app lets you remotely access a computer no matter where in the world the computer is located. There are a lot of apps like LogMeIn and Ammy Admin with remote control capabilities, however, TeamViewer has been the market leader for long. It is completely free to use for non-commercial use. TeamViewer is ideal for Networking and Tech Support professionals who can take control of the remote computer and resolve the issues rather than guide someone over the phone or a screen share session. In order to use TeamViewer, all parties need to install the software. All OS are supported hence it does not matter if someone is using a Mac, Windows machine or is on Linux. In fact, TeamViewer even supports mobile devices. Although it is very popular for one-on-one sessions, TeamViewer also supports multiparty connections. You can use copy and paste files, images and text from your computer to the remote computer by regular clipboard keyboard shortcuts, a simple drag and drop or by using the file transfer tool. Another use case which TeamViewer supports is online demos. Sales professionals can demonstrate how a software or a tool works and close more sales. It even supports recording of these sessions to a video file.

TeamViewer is free to use in a non-commercial setting, however, even while using it for personal use TeamViewer is known to limit your access forcing you to upgrade to the commercial license. This also raises a concern of Privacy which most users have while allowing remote access to their machines. TeamViewer's browser version is not as easy to operate as the desktop version. However, it will be a very rare scenario where you have to use the browser instead of the desktop app. Also, if the screen resolution of the connecting computers does not match, you will have to perform additional settings in order to get the best viewing experience. If the connection has been established for some time the performance and responsiveness can become sluggish. You will have to disconnect and establish the connection when that happens.

TeamViewer's free version offers loads of features which makes it an ideal solution to access computers remotely. The fact that it doesn't require port forwarding changes or any other changes in your network settings is a solid plus for non-technical persons. It lets businesses cut operating cost and increase revenue as your reps do not have to be physically present at a remote location to resolve issues and instant support also leads to happy customers who will stick around with you.