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WalkMe

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.33
  • 6 Reviews

RANKINGS & RATINGS

RANK
  • 50.4
    Customer Experience Software
    4 / 178

ABOUT WalkMe

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About the Reviewer

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Michelle Gabudao

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Level1Contributor
  • CrowdReviews.com member since Apr 2016
  • Philippines

Review Distribution (600)

  • Excellent (437)
  • Very Good (163)
  • Average (0)
  • Poor (0)
  • Terrible (0)
600Reviews
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Michelle Gabudao

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  • Level 1 Contributor
  • Point 600 reviews
  • Thumb 500 helpful votes
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BEST SOFTWARE TODAY

Reviewed on April 29, 2022

Valid Validated Review   |  
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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using WalkMe?

Indeed, if you are a sales supervisor, or a trainer for certain position, this software will be suited for you. It is integrated with the other CRM tools SALESFORCE. It makes all procedures seem easy since it eliminates the trial-and-error initial processes of using it.The center of this software is to help create walk through tutorials which helps end users navigate through a series of steps in order to complete the goal whichever that may be.It's got multi-language functionality and cross browser support. The WALKME has a lot of features and enables you to create custom, interactive walkthrough that can include auto-start capabilities, welcome screens, dynamic media and step by step branched help.

What would you change about your experience with WalkMe?

It seems like that this is not applicable to all browser, you have to install the necessary browser for the application. If this problem is always occurred from the software, then it would be the major issue that can destructor annoyed the user to use it. Yet, it has the major feature’s that can easily help the users to train their employees. No worries for the queries it will always address by the customers service.

Overall Feedback

The WALKME are easy to use and user-friendly. Has an interactive design, I have to recommend this software to everyone that having a hard time to train their employees, By that you can save time in effective ways. Do not wasting your time with the hard one software, try this software to help to manage your task. Before I end this, I’d like to suggest, if there is possible that the features can be customized. Then, go for it. One of the hesitations of the users is that, if the functions and tools of the software do not work well. That could be one of the disadvantages of the software is that scenarios are existing.

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