Vivantio Pro

"Best part about Vivantio is that it suits for medium sized service desks and ITIL implementations. It has robust built-in automation and organization which lets you to concentrate on critical tasks like business planning and management. Vivantio is very much user friendly and provides lot of information and data at a single Click. It has a very good mechanism to raise tickets through self service portal. "

"Some times I felt the reporting functionality provided could have been better. I felt it is not intuitive and required some technical skillset to get the report out of the reporting tool . I have used Vivantio in Firefox and Chrome browser and it works very well. There are few issues when it is opened in the Microsoft Edge/"

"Vivantio is one of the easily configurable SaaS solution available for the medium sized organization in the market. First analyze the need and sort out the requirement. Then you can have the discussion with Vivantio team to start for the easy set up. I would recommend for medium sized organization for its easy configuration feature and great customer support team"