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Vision Helpdesk

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COMMUNITY FEEDBACK SCORE

  • 4.59
  • 17 Reviews

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ABOUT Vision Helpdesk

Vision Helpdesk offers best customer support solutions - It offers three products


1) Multi Channel Help Desk Software - Ticketing software with options to manage customer communication across different channels like email, web portal, chat, voip, facebook, twitter etc.


2) Satellite Help Desk Software - Multi company support management ticket help desk software that helps you manage support for multiple brands / products / websites / companies at one place.


3) IT Service Desk Software - ITIL / ITSM compliant IT service desk software that comes with help desk features and multi company features plus it offers problem, change, release, contract, service catalog, product and vendor management and more features.


Vision Helpdesk offers one stop customer support solution for every size business.


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About the Reviewer

Vision Helpdesk: A decent CRM software

Reviewed on March 11, 2024

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What was the best part about using Vision Helpdesk?

Vision Helpdesk is featured with the helpful tools, which make your work easy. Vision Helpdesk is very easy to use and also very friendly to learn. Whenever you need help, their customer service is always available to help you out. Within a second they answer your call and are ready with the answer.

What would you change about your experience with Vision Helpdesk?

Finding a nook in this perfectly designed software is definitely a challenging job. Although there is nothing to point out in this software, but sometimes we need some private chats with our personal question, so it would be great if Vision Helpdesk can provide an internal chat system, so that we can feel free to ask questions.

Overall Feedback

Overall, I would say the software is too good and that too we get it for a lower price. The support team is awesome. Can say a perfect software for small-sized and mid-sized business. One should at least go for a free trial version and I can surely say that you won’t let go the software after using it for once. I would recommend this software to the people in my reach.

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