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Vision Helpdesk

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COMMUNITY FEEDBACK SCORE

  • 4.59
  • 17 Reviews

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ABOUT Vision Helpdesk

Vision Helpdesk offers best customer support solutions - It offers three products


1) Multi Channel Help Desk Software - Ticketing software with options to manage customer communication across different channels like email, web portal, chat, voip, facebook, twitter etc.


2) Satellite Help Desk Software - Multi company support management ticket help desk software that helps you manage support for multiple brands / products / websites / companies at one place.


3) IT Service Desk Software - ITIL / ITSM compliant IT service desk software that comes with help desk features and multi company features plus it offers problem, change, release, contract, service catalog, product and vendor management and more features.


Vision Helpdesk offers one stop customer support solution for every size business.


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About the Reviewer

A Great Customer Support Tool

Reviewed on April 16, 2022

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Down

What was the best part about using Vision Helpdesk?

Help Desk is a computer program that gives superb digital surroundings for workers to figure with. Its several tools like price ticket handling and labeling, the satellite service feature, the integrated social media plugins combined with the user friendly and really useful dashboard and quite honest value classifies it united of the simplest out there! Additionally the exemplary support that the team members offer over at Help Desk supply could be and that should neglect. Help Desk is remarkably useful in facilitating desk and as client service computer software and it is reliable and works swimmingly.

What would you change about your experience with Vision Helpdesk?

Although there is nothing wrong during using this software package, however typically we'd like some non-public chats with our personal question, therefore it might be nice if Vision help desk will give an interior chat system, in order that we will be happy to raise queries. There could be some improvements in the support area, such as adding a live chat feature.

Overall Feedback

Help Desk provides support that helps to induce sales and management into your best positions and keeping them there. It makes it straightforward to induce quick support to each client on the opposite side of the table. Business is conducted more quickly and it will create happy, loyal customers which will come back once more.

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