What was the best part about using Vbout.com?
It includes email automation, analytics and split testing and segmentation features. I appreciate the feature tour it provides you upon logging in. You can import contacts from Excel CSV, EventBrite, and SalesForce. The email editor utilizes drag and drop technology and email automation included an autoresponder with dynamic email blocks, as well as coupons. All email templates are mobile responsive and adaptable as well as customizable. There is an option to use your own coding to customize email templates. The contact list management is quite sophisticated and allows you to create groups for each autoresponder campaign. The email tracking includes bounces, duplicates, complaints and unsubscribes. There are spam check, photo editor, social sharing, personalized emails and more. You can create in-depth subscriber profiles and sync to your customer relationship management tool. The social media component is quite strong and includes publishing and scheduling features, as well as a social calendar with drag and drop technology. There are link click tracker, hashtag tracker, and social charting options. There is a landing page builder allowing you to capture leads and landing pages are mobile ready. It's a block based designer and is easy to use with many options including opt-in forms, custom domains, and analytics with visit, conversion, demographic metrics along with a heat map. It will generate a code for you to install on your website in order to utilize their analytics including heat map and mouse clicks, smart pop-ups, and create audiences. I like that you can connect both Facebook pages and profiles. There are help videos and step by step tutorials as well.
What would you change about your experience with Vbout.com?
There was an issue integrating our Facebook page. It integrated the account successfully, but when asked to click the page to select in order to pull in the data, it would not select the page, nor any fanpage from my account. So I had to close the app and hope it worked later on, though I appreciate the option in your account to let their developers know about bugs or issues.
Overall Feedback
The pricing includes a free plan and I appreciate that all of their features are included across all plans though vary by quantity and frequency which is fair. Companies with exclusive pricing that have essential features missing from lower level paid plans is a good way to discount brand loyalty and doesn't make the user experience as the priority, so I genuinely appreciate it. Though I also like the ability to upgrade your free account using add-on choices so you don't have to upgrade to the full paid plan in order to utilize the specific options you need. After utilizing their trial this software is definitely in the running for our business, though I am compelled to do more research currently. I certainly recommend taking a good look at this option for your business.