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UserVoice

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.56
  • 9 Reviews

RANKINGS & RATINGS

RANK
  • 40.6
    Customer Satisfaction Software
    18 / 101
  • 37.4
    Help Desk Software
    39 / 300
  • 37.0
    Customer Service Software
    58 / 529

ABOUT UserVoice

UserVoice Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of UserVoice. To learn more about us and manage and complete your brand description, please click here.

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About the Reviewer

Alert

Dalibor Stojanovski-Mitevski

Other

Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Macedonia

Review Distribution (631)

  • Excellent (597)
  • Very Good (31)
  • Average (3)
  • Poor (0)
  • Terrible (0)
631Reviews
403Helpful votes
Message
Full Profile

Dalibor Stojanovski-Mitevski

Other
  • Level 1 Contributor
  • Point 631 reviews
  • Thumb 403 helpful votes
Contact Reviewer

Customer service tools

Reviewed on March 22, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using UserVoice?

I am really happy with UserVoice. We've utilized it for more than 4 years to gather input from our clients about what they like and don't care for about our item. Clients think that its available, and it is an incredible approach to stay drew in with them. UserVoice is brilliant about proactively getting some information about their tastes and inclinations and the information we get truly offers us some assistance with understanding where patterns are.

What would you change about your experience with UserVoice?

UserVoice has a complex SaaS item that is focused to various client portions and we would favor the capacity to dole out the same learning base article to different points. Furthermore, their insight base and canned reactions seek doesn't serve up reliable results. In any case, both of these could be effortlessly upheld with changes at UserVoice.

Overall Feedback

UserVoice is an extraordinary fit. Our instrument lives around the web on numerous sites and gadgets, so we truly required an in-application arrangement - and that is precisely what we got with UserVoice. It's to a great degree simple to utilize and extremely proficient for our bolster group to give astonishing backing to our clients. From embeddings help articles straightforwardly into email reactions, to monitoring singular client collaborations, UserVoice offers us some assistance with operating all the more proficiently.

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