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truDigital Signage FAQs
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Updated July 25, 2017 How secure is your digital signage service?
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truDigital Signage | July 25, 2017
Our digital signage solution is powered by 256-bit SSL encryption. Multiple levels of authentication are used for user level access. In short, our solution is very secure.
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Updated July 25, 2017 Does the Digital Sign Player come with a warranty?
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175 Views
truDigital Signage | July 25, 2017
Yes, each Digital Sign Player comes with a 1 year limited warranty. Click here to learn more.
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Updated July 25, 2017 Can I use my mobile device or tablet to make changes to my digital sign?
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123 Views
truDigital Signage | July 25, 2017
Yes, our cloud-based platform supports iOS devices (iPad, iPhone, iPod Touch) as well as Android powered devices. (more)
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Updated July 25, 2017 I want to create a custom design to use on my digital sign, how do I do this?
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153 Views
truDigital Signage | July 25, 2017
We staff a full service design team in-house to accommodate any design requests you may have. Additional fees may apply.
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Updated July 25, 2017 Do I need an Internet connection?
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150 Views
truDigital Signage | July 25, 2017
Yes, you need an internet connection to login to the system to view and update your digital sign. (more)
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Updated July 25, 2017 Can I use my own custom media on my digital sign?
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169 Views
truDigital Signage | July 25, 2017
Yes, our system supports all popular formats of images and videos. (more)
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Updated October 3, 2016 Is truDigital Signage offered in different languages? If so, which ones?
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209 Views
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Updated January 4, 2018 What are the minimum requirements for the browser to use the software?
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152 Views
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Updated July 25, 2017 Are there any additional costs?
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138 Views
truDigital Signage | July 25, 2017
After you purchase a digital HDTV and a digital sign player, there are no additional costs. Everything else – including lifetime software updates and dedicated support are included in the monthly service. (more)
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Updated July 25, 2017 Can I still use my TV screen for cable, satellite or antenna TV broadcast?
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140 Views
truDigital Signage | July 25, 2017
Yes, simply change the input using the remote or the button on the side of the HDTV. (more)
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Updated July 25, 2017 How many Digital Signs can I have?
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177 Views
truDigital Signage | July 25, 2017
The possibilities are unlimited, there is no limit to the number of digital signs you can have. Our solution supports as many digital signs as you want.
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Updated July 25, 2017 How to I make changes to my digital sign(s)?
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162 Views
truDigital Signage | July 25, 2017
You can login to our cloud based platform from any internet connected device over a web browser. We recommend using Google Chrome. Our service is available anytime and anywhere, 24/7.
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