TriTech Software Systems

FireView is in any ways immensely capable tool, especially thanks to enabling easily mapping and analyzing data. As it is graphically representing call volume and coverage, it is easily comprehensive and thanks to the higher level of visual understanding – therefore, enhancing the decision process overall. Great insights are the basis of this tool, making it in any ways useful tool.

The main aspect that could make using FireView a little problematic at times is the support team who is available only during business hours, therefore users working after hours might not get a hold of the team easily if there is a need for it. Furthermore, only VPN and GoToMyPC connections are supported which is with no doubt something to consider.

Overall, the deep insights and easily comprehensive system allows to enhance your business tremendously as it is no doubt strategizing will be easier and more accurate thanks to the well analyzed data. Thanks to the easy interface you shouldn’t encounter many issues either so the lack of customer service always being available shouldn’t effect the user experience much.