TransLinguist Inc FAQs

We guarantee 99.99% uptime to our clients (more)

TransLinguist Interactive ensures high compliance to domestic and international security standards and confidentiality through a strict end-to-end data encryption to protect your personal and sensitive information from unauthorized users. All the information traveling between you and TransLinguist Interactive goes through the advanced security encryption procedures set in place by Amazon Web Services (AWS) and Digital Ocean that host and support our tool.

Taking a deeper dive in data encryption, TransLinguist Interactive provides a marketplace for you to connect with our certified pool of interpreters who are bound by strict Non-Disclosure Agreements. The streamlined interpretation process ensures that all information shared by you is strictly accessible only to the assigned resources to your request. (more)

TransLinguist ensures strict data encryption through a secure cloud infrastructure, firewall security, encryption at rest and in transit, SSL/TLS encryption, TURN/UDP connectivity, AES-256-GCM authenticated encryption, password encryption along with WebRTC enables security features.
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The recordings are saved on our secure cloud server for a period of 30 days after which the recordings are automatically deleted. Within this period, the recordings can be downloaded and accessed at all times. (more)

TransLinguist Interactive takes extra measures to ensure cyber security measures are set in place for disaster recovery by implementing different technological measures to protect TransLinguist Interactive from cybercriminals. These measures range from 24/7 network support, backup data centers, audit logs and vulnerability scans. (more)

TransLinguist Interactive generates a unique meeting ID for each meeting along with different access links for the moderator to assign “user roles” to their attendees. TransLinguist Interactive’s call interface allows the moderator the ability to divide the attendees into the following roles:

Speaker: This user is automatically added to the panel that will be presenting the meeting and has access to all the features granted within the purchased subscription.
Participants: This user does not have the ability to present by default. However if they wish to speak, they have the ability to raise their hand and take over the floor.
Viewers: This user only has the ability to stream the session in their preferred language and communicate via chat. This user access is ideal for note-takers and assistants who are not likely to present during the session. (more)