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Updated September 7, 2016 How is TowDesk different from others I find on this website?
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Pedro Soto, Managing Director working with IT Help Desk leaders dedicated to strengthening their companies by innovating service. | September 7, 2016
TOPdesk's main differences from other service desk solutions you may find on this website are in two areas:
1. TOPdesk, as a product, aims to simplify how an IT department delivers support and service to the rest of the organization. It's an "out-of-the-box" solution with extensive and powerful configuration capabilities and thus it addresses some of the biggest problems IT managers face: having to manage expensive and complex service desk tools.
2. TOPdesk, as a company, strives to support its customers to make their lives easier. We resolve close to 75% of all customer inquiries on their first contact.
If you'd like to learn more about TOPDesk you can visit our website at www.topdesk.com (more)
1. TOPdesk, as a product, aims to simplify how an IT department delivers support and service to the rest of the organization. It's an "out-of-the-box" solution with extensive and powerful configuration capabilities and thus it addresses some of the biggest problems IT managers face: having to manage expensive and complex service desk tools.
2. TOPdesk, as a company, strives to support its customers to make their lives easier. We resolve close to 75% of all customer inquiries on their first contact.
If you'd like to learn more about TOPDesk you can visit our website at www.topdesk.com (more)
0
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Updated August 31, 2017 Is there a mobile app for the software, or can I access it via a web app?
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Updated April 23, 2016 If we need a specific feature developed for TowDesk, would you be able to accommodate us?
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