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Teamwork Desk

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.17
  • 6 Reviews

RANKINGS & RATINGS

RANK
  • 45.7
    Help Desk Software
    26 / 300

ABOUT Teamwork Desk

Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch.

Teamwork Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love.

Try Teamwork Desk for free for 30 days—no credit card details required.

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About the Reviewer

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Maurelio Canon

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Level1Contributor
  • CrowdReviews.com member since Feb 2016
  • Region VIII - Eastern Visayas, Philippines

Review Distribution (1316)

  • Excellent (102)
  • Very Good (1117)
  • Average (97)
  • Poor (0)
  • Terrible (0)
1316Reviews
1651Helpful votes
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Maurelio Canon

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  • Level 1 Contributor
  • Point 1316 reviews
  • Thumb 1651 helpful votes
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My Team works best with

Reviewed on April 20, 2023

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Teamwork Desk?

Teamwork is a help desk software that provides simple and easy integration. It has also a Teamwork chat in which the team can able to communicate better and quicker. What I like most about Teamwork help desk software is the low initial cost. The reporting method of Teamwork is really great the dashboard provides a closely details cursorily. The report page has extensive area of quality reports with graphical component shows. The team could easily and quickly handle any customer's concerned, feedback's and communicate them effectively.

What would you change about your experience with Teamwork Desk?

Can't able to import a large amount of data into other users or system and lacking of security. The rest about Teamwork software are good. It also offers a free product free trial with no credit card required. I also like that you can use it through any device ( always on the go).

Overall Feedback

I could say that Teamwork is effective and useful help desk software. The ability of this software to create a better relationship with the customer's. The team can able to know if the customer's are being satisfied with the services, products etc. and besides you can able to see the team's performance.

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