Sysomos

Sysomos has a remarkable sentiment analysis tool as well as influencer feature that shows most important influencers. Sysomos can be implemented seamlessly and it can be learned quickly since it has a beautiful user interface where features are placed properly. Sysomos is capable of monitoring in multiple languages and it can also translate.

Sysomos is limiting the number of its users which is not a good thing. Sysomos has a slow process to show data and they are pricing more when you add a new user or more features. Sysomos has to be more transparent with their pricing, especially for enterprises. Sysomos make the process of collecting data quite easy from social media platforms.

Sysomos has a reliable customer service and they are offering different ways to learn their platform. Sysomos is over priced and it can be utilized by small and medium size companies. I recommend opting for another alternative if the price is too high for your business otherwise Sysomos is offering very good tools including the Buzz Graph, Tweet Life and more.

Sysomos is a other great social media tracking and analysis platform. The best thing about Sysomos is that it provides great customer support. The next great thing about Sysomos is the fact that it offers seamless anayltics over different platforms. It has a great social research engine that agencies can use to analyze social data.

Although Sysomos is a company that has been in the market for over 10 year now but it has still to offer a usable API and third party integrations. Although it relies on a number of partners but if you have a lot of integrations to do for better tracking and managing your social interaction flow, you might want to move to some other service.

Sysomos is basically a great fit for small and medium sized business. It offers innovative social media monitoring tools that can deliver actionable data. It also offers Sysomos MAP and Heartbeat, both of which enable new levels of social intelligence. Highly recommended for media analysis agencies.