Synthetix

The thing I like the most about this product is that it offers a great experience when using the software itself. User interface is quite intuitive so it is easy to navigate across the entire software. As it states, it is a multi-channel web service that offers great customization features.

I can’t really think of something that I don’t like about this product as it completely delivers the result that it is expected to deliver. Of course there will be minor issues regarding delays and it is very easy to misclick a certain item because of certain positions but these are just minor problems which are no big of a deal.

Overall, this product provides a great service which is proven to be really effective for a medium sized company like ours. It is also recommended for small to medium to large sized businesses as it contains various features that can be very helpful in providing an online customer service system.

Yes, you heard from the title alone. This software is a multi-channel web service that is beneficial to the users and in the businesses in the market place. I also like that they have self-service cloud which is suited for self-service digital channels. It has customization features that are great.

I think that there is nothing worst about this product. It offers the needs of the company when it comes to customer service experience. The steep learning curve, I think, is difficult for me in the first place. But as you go over and over to it. You will be able to learn how the system works and other features that the users will really like.

This is a software that I can rate as satisfactory. This is good for business, small or middle size. And also it has some features that will meet the needs of large business in the market place. But if you think that you still have doubts, then try, test, and check this software out.