SurveyRock FAQs

Hi, I'm Chris, the founder of SurveyRock. Please contact our support team ([email protected]) and we'll see what we can do to assist you. Thanks for asking! (more)

There currently is no mobile app. You can access the software through any browser. (more)

SurveyRock support is all handled in-house by our friendly specialists! (more)

In order to offer you the maximum data privacy available, we store all of your data within the European Union. (more)

It does not cost anything to use the Basic version of SurveyRock. If you want to access additional features, you can upgrade to the Premium plan for only $25/month. Here is a comparison of the different plans:
https://www.surveyrock.com/home/#chart-option
(more)

Yes. SurveyRock already offers a tremendous value to our customers and clients but we know that students don't have a lot of money, so just contact us at support @ surveyrock.com and we'll help you out with a free Premium account for as long as you need it (teachers too!). (more)

Yes. With our Premium, Business and Enterprise accounts, you only pay for one month (or year) at a time. When you’re done, you can either downgrade to our free plan or just cancel your account. Either way, you won’t be charged any more but you will be missing out on a lot of cool features. And we'll miss you! (more)

No. Anyone can use SurveyRock for free to create a survey. You only need a credit card when you're ready to upgrade to our Premium, Business or Enterprise plan. (more)