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Joseph Clark | Updated June 30, 2021
Can I cancel or upgrade my subscription at any time?
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Joseph Clark | June 30, 2021
All ninjasites.com subscribers pay as they go, and you can cancel at any time. There are no requirements for a long-term commitment.
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Joseph Clark | Updated June 30, 2021
Will my subscription be renewed automatically?
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Joseph Clark | June 30, 2021
Yes, both monthly and annual subscriptions will be automatically renewed every month and year respectively unless there's a cancellation scenario. (more)
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Joseph Clark | Updated June 30, 2021
Who do I contact for additional questions?
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Joseph Clark | June 30, 2021
We always encourage you to ask all the questions you want to ensure we're right for you. Contact us at [email protected] or call us anytime for more information or to share your feedback. (more)
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Joseph Clark | Updated July 28, 2021
How is a "user" defined?
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Joseph Clark | July 28, 2021
Any person with a unique Support.cc username and login is a user, Each user's action while logged on can be tracked and recorded for optimal performance and analysis.
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Joseph Clark | Updated June 30, 2021
Is my and my users' data safe?
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Joseph Clark | June 30, 2021
Yes, your privacy is of the utmost importance to us! Your data is stored on a secure cloud-based server, protected by 128-bit encryption and isn't shared with any third party services. (more)
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Joseph Clark | Updated July 28, 2021
Does Support.ly offer any uptime guarantee?
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Joseph Clark | July 28, 2021
Online stability is critical for any business. For that reason, Support.cc is hosted on Google and Amazon cloud to satisfy all demands and at every scale. We're pleased to announce that ninjasites.com services are now backed up by a 99.99% uptime guarantee. (more)