SmartHub Intelligence

The best part about this tool is the ability to scale fulfillment operations in order to provide a consistent experience to consumers regardless of when they order can be a challenge for many fulfillment providers, whether they are in-house or outsourced. They also focused on customer care experience and provides relevant and actionable results.

Though there are nothing much to dislike with this tool, the efficiency when it comes to information resources on how to use the tool is lacking. It’s hard to manipulate or navigate the tools without enough knowledge and trainings about the product especially for a non-tech user. If there might be a book about this product or a virtual community gatherings where queries are being asked and answered so that non-tech users will be able to learn.

SmartHub Intelligence helps you make informed decisions about your eCommerce program with real-time and historical information about your fulfillment program accessable anywhere, with charts and spreadsheets. They provide strategic returns management services that mitigate the financial impact of returns for the client, while maximizing speed and efficiency for the consumer.