SMARTGov FAQs

SMARTGOV has an optional web portal that allows your citizens and applicants to transact business on-line. They can search for records, create applications, request inspections, check the status of their permit, download documents, etc. You choose which records are published to the portal and ensure consistent communications around the clock. A SMARTGOV self-service web portal cuts your live inquiries, makes you more responsive, and increases your transparency. (more)

Yes. SMARTGOV works on any device with a browser. Also the SMARTGOV mobile app is iOS compatible (more)

Yes, SMARTGOV Panoramic manages all of your initiatives and projects whether they are capital facilities projects, comprehensive plans, or any set of ranged goals. SMARTGOV Panoramic allows you to define nested project levels that show goals, objectives, budgets, contacts, and activities that are aggregated and rolled up to higher levels so the data can be viewed in any programmatic context. Whether you’re on the ground or at a higher altitude SMARTGOV Panoramic displays what you need. The software service also comes with a built-in GIS mapping system and an optional public web portal that allows citizens to learn more and track progress.

Contact us today to learn more about SMARTGOV and the additional products that we are adding to our suite. (more)

It’s a fully featured Geographic Information System (GIS) that comes with layers for aerial and street map view. In addition we can import any other shape file layers you might have, like parcel dimensions so you can create records directly from the map. In SMARTGOV any list screen can be instantly mapped. You can load a filter, query the records you want, and then with one click show them on a color-coded map that you can draw on, annotate, save, or print. This integrated GIS makes SMARTGOV more than a simple permitting system, it makes it a visual tool that aids in decision making. (more)

SMARTGOV comes with a suite of existing reports, charts, and graphs for you to use but it doesn’t stop there. You need a way to ask questions of your data on the fly, format the results for consumption, and then print or email them to the involved parties. Enter SMARTGOV’s Ad Hoc reporter. A built in report writer that allows users to quickly create formatted output and save the definition for future use. The Ad Hoc Reporter is easy to use, knows about the data structures built into SMARTGOV, and lets you layout the report practically any way you like. It is a powerful alternative when the instant reports built into every SMARTGOV list screen, or the suite of canned reports that come with the software don’t meet your needs. (more)

With SMARTGOV you define passwords for users, departments, and security groups. You can sculpt access to areas of the system based on a range of factors, and see a history of all user actions. Our cloud based subscribers will have 4 copies of their data at all times including the one on the hard drive of their local computer. And our on-premises installations have complete control over backups. SMARTGOV uses Microsoft technology to maintain security and integrity so you know it’s secure. (more)

Yes, please contact our Support Team at [email protected] or by phone at 877-367-4572 (toll free) (more)

Yes, our mobile app works on all IOS, Android, and Galaxy S7 devices. (more)

Yes, our mobile app works on all IOS, Android, and Galaxy S7 devices. (more)