Sleep Sound Property Management, Inc.

There wasn't anything good about working with them. They charged hidden fees for every small detail to the tenants and owners. They left apartments unfixed and unrented.

I would never hire them now, knowing what I know and having the experience that I had.

I'm a property owner who hired Sleep Sound to oversee my properties. They were predatory, charging hidden fees to owners and tenants for every small thing. They were neither responsive to tenants nor to owners. I take great pride in my properties, and the treatment of tenants, but if I had left them to Sleep Sound, all of the above would have disintegrated for lack of care.

Firing them and moving to a great management company that has not cost me a lot of money by making mistakes and being inattentive.

I would have been much more insistent that they spell out ALL their fees before I hired them, and I would have gotten their promises in writing.

If you are an owner who does not have a lot of experience with property management companies, I am writing this review for you. I have been a landlord for a long time, and worked with many property management companies. I worked with this company until I fired them. Their slick presentation might reassure you; it tends to make you afraid of what might happen if you don’t hire them. But Sleep Sound did a very poor job of managing my rentals. They also were often not clear or honest with me and my colleagues. Communicating with them was extremely frustrating. But even worse, they lost us a lot of money. Sleep Sound is THE most expensive management company I have ever worked with. They seem geared to sneakily get more money from me and to prey on an owner’s fears, to get one to agree to pay extra, for services that should be done without additional charge. And because they did a poor job they also lost me a lot of money. And they never were willing to own up to their poor performance. I think they are predators of inexperienced landlords. I can’t think of anybody who would be served by hiring this company to manage your rental. If you are a new landlord, educate yourself – don’t hire them just because you get the sense that you will sleep sound. My colleagues and I did NOT sleep soundly during the time that they worked for us. I would add our tenants also had a lot of negative things to say about this management company.