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Updated November 3, 2017
I have an iPhone; am I able to use the software?
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Martin Nikleva, Account Manager at SilkStart Technology Inc. | November 3, 2017
SilkStart websites are responsively-designed so you can be sure that iPhone users, and any other mobile-device user will have a seamless experience on your website. You can find out more about SilkStart's mobile capabilities here: https://silkstart.com/association-management-software/mobile-friendly/ (more)
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votes
Updated November 3, 2017
Does the software require the use of Flash, Java, or other plugins to work?
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Martin Nikleva, Account Manager at SilkStart Technology Inc. | November 3, 2017
SilkStart doesn’t require any plugins at all. As well, you will not need Flash or Java. For more information on the technology SilkStart is built with visit: https://silkstart.com/technology-and-security/
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votes
Updated October 12, 2016
How long, on average, would you say it takes a business to set up SilkStart?
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Shaun Jamieson | October 12, 2016
We tell customers it takes 6-8 weeks to build a new website, migrate content, configure the network, do training and launch with SilkStart. It can be quicker but that is a good ballpark. You can learn more here: http://silkstart.com/why-use-silkstart/ (more)
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Updated October 12, 2016
What kind of support is provided with SilkStart? Do I have to pay extra for it?
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Shaun Jamieson | October 12, 2016
Support is included with our monthly plans (learn more about pricing here: http://silkstart.com/pricing/). We offer phone and email support and provide a 24hr SLA to email inquiries. We also have an extensive FAQ with info, tips and best practises here: https://silkstartsupport.zendesk.com/hc/en-us (more)