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SilkOne EHR FAQs
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Updated April 23, 2016 What kind of support is provided with SilkOne EHR? Do I have to pay extra for it?
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SilkOne EHR | April 23, 2016
Customer support is included in the monthly fee. Please take a look at our website SilkOneEHR.com and you will notice virtually every testimonial mentions how happy our clients are with our customer service. Customer service is usually email based (less than 2 hour response time) but also phone based for more urgent issues. And we are the only company that actually gives out the cell phone numbers of our company principles so clients know they can reach us any time !! (more)
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Updated October 10, 2017 What are the minimum requirements for the browser to use the software?
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Updated February 24, 2017 Is there a mobile app for the software, or can I access it via a web app?
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148 Views
February 24, 2017
No mobile app is needed. SilkOne can be accessed through any web browser whether Android, Safari or any other. In choosing to not create an app we've assured that our portals look the same on your mobile device as they do on your computer. (more)
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Updated September 4, 2016 Does SilkOne EHR come with training?
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September 4, 2016
Yes...all training is included forever. If you add staff at any time we will train them as well at no extra charge.
Dr Rick. (more)
Dr Rick. (more)
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Updated August 1, 2017 Do you offer any form of customization in the software?
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August 1, 2017
Yes, there are many parts of SIlkOne that are fully customizable. We have even made software modifications for clients when we see that change will benefit all clients. Go to SilkOneEHR.com and schedule a live demo to see for yourself.
Dr Rick (more)
Dr Rick (more)
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