Shadow CMS

Communication is easy for the users by using Shadow CMS. It helps to arrange the contacts by the users from online call records. Shadow CMS has the ability to see the customers from all touch points and it saves the data from keywords recorded in call and messages. I have found it easy among other software. It provides security to the users too on the recorded data.

Shadow CMS is easy but the problem is with the website that does not look professional. There are a little number of tools that is a deficiency of the software. The website is not as attractive as I want t see because there is a standard of websites in the market but v is not of that standard. I will recommend the developers to work on the website and its tools.

Shadow CMS makes call records and chose the records for the future for the employees that need customer data. It has a proper security system that helps to secure the data. Customers calls are recorded and keywords are being used for the maintenance of the data as well. It is productive software but the problem is with the old style of the website that needs to be of the present era technology.

SHADOW CMS software has very useful and powerful functionalities and features that help a business to manage calls, finances, and expenditures. SHADOW CMS is a comprehensive tool that is not limited to just communication management. SHADOW CMS Enterprise is capable of managing VoIP, Internet usage, calls charges, and much more. SHADOW CMS allows users and businesses to track all kind of calls and it helps to generate great traffic studies.

SHADOW features insightful reports and is capable of allocating costs upon the enterprise in order to stay under the budget line. SHADOW CMS does not show any particular issue or error. Shadow CMS integrates seamlessly with property management applications, CTI software. SHADOW CMS has no limit to call capacity. SHADOW CMS can track internet traffic as well as ISDN traffic.

SHADOW CMS is a great application that is capable of different business tasks. SHADOW CMS allows instantaneous billing, cost comparisons, call identification and tracking, and much more. The customer service provided for SHADOW CMS is excellent and the guys there are very kind and helpful. SHADOW is compatible to BCM, CS1000, Meridian 1 and Norstar. Reports on SHADOW can be generated either as HTML files, RTF or TXT format.

With the use of Shadow CMS, you can easily combine the data of your call, mobile, voice mail, and auto attendant in order to come up with a brief summary. It is easy to use and helps you identify the usage of the communication facility. You can also detect inactivity or loss of productivity.

Shadow CMS failed to provide users with accurate reporting that can affect the productivity of the company. The software should be improved so that users can get accurate reports. You might encounter that the bills in your invoice is not the same with the report. Acquiring help from the customer support team is also disappointing.

Shadow CMS can be a useful software if you want to focus on managing the communication facility usage of your company. It can help you combine data from different platforms. Data will also be consolidated so it would be easier for you to understand. This can help administrators reduce their expenses for communication management.